About The Position

The Senior Product Manager is a strategic and execution-driven leader responsible for shaping the vision, roadmap, and delivery of one or more MCCi product lines. This role partners closely with Engineering, QA, DevOps, Security & Compliance, Sales, Marketing, Customer Success, and Professional Services to ensure MCCi solutions meet customer needs, regulatory requirements, and business objectives. You’ll own complex initiatives, such as AI-enabled features, integrations, platform modernization, and compliance-driven enhancements, while serving as the voice of the customer and the steward of product quality.

Requirements

  • 7+ years of product management experience in SaaS or enterprise software
  • Proven success owning complex platforms with regulatory, security, or compliance requirements
  • Strong experience writing PRDs, functional/non-functional requirements, and acceptance criteria
  • Demonstrated ability to lead cross-functional teams without direct authority
  • Excellent communication skills—written, verbal, and executive-level
  • Data-driven decision maker comfortable balancing competing priorities
  • Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience)

Nice To Haves

  • Experience in GovTech, public sector SaaS, or highly regulated industries
  • Familiarity with compliance frameworks (SOC 2, CJIS, FedRAMP, NIST, WCAG)
  • Experience delivering AI-enabled or automation-driven products
  • Background working with cloud platforms (Azure preferred), APIs, and integrations
  • Prior experience supporting enterprise sales cycles or RFP processes

Responsibilities

  • Define and evolve multi-year product strategies aligned to MCCi’s growth objectives and GovTech market needs
  • Develop and maintain outcome-driven roadmaps balancing innovation, technical debt, compliance, and customer commitments
  • Identify market opportunities through competitive analysis, customer feedback, and regulatory trends
  • Drive prioritization using business impact, risk mitigation, and customer value
  • Translate strategy into clear PRDs, epics, features, user stories, and acceptance criteria
  • Partner with Engineering and QA to plan releases, manage scope, and deliver high-quality software
  • Lead backlog grooming, sprint planning inputs, and cross-team dependency management
  • Ensure readiness for launches through documentation, training materials, and stakeholder communications
  • Engage directly with customers, prospects, and internal teams to gather requirements and validate solutions
  • Support Sales and Marketing with demos, roadmap briefings, RFP responses, and competitive positioning
  • Represent MCCi in strategic customer conversations and executive-level discussions
  • Translate regulatory or statutory changes into actionable product requirements
  • Partner with Security, Legal, and Compliance teams to ensure products meet frameworks such as SOC 2, CJIS, FedRAMP/GovRAMP, NIST, TX-RAMP, and WCAG/VPAT
  • Drive audit remediation initiatives and security-driven enhancements
  • Ensure data privacy, tenant isolation, and responsible AI practices are embedded in product design
  • Lead initiatives involving AI-powered features, automation, analytics, and agent-based workflows
  • Define governance, transparency, and risk-management approaches for AI capabilities
  • Drive platform modernization efforts, integrations, and cloud-infrastructure improvements
  • Serve as a trusted partner across departments, aligning stakeholders around priorities and outcomes
  • Facilitate executive updates, roadmap reviews, and release planning forums
  • Mentor junior product managers and contribute to the maturity of MCCi’s product practice
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