Senior Product Manager
About The Position
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. TITLE: Senior Product Manager WHAT YOU’LL DO: The Senior Product Manager at Duck Creek Technologies owns the strategy, definition, and delivery of software products within a complex, customer‑driven SaaS environment. You will translate market and customer needs into clear product requirements, guide prioritization decisions, and partner closely with Engineering and cross‑functional teams to deliver high‑quality, on‑time releases.
Requirements
- Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area
- 6+ years of product management experience
- Proven success launching and managing software products in a SaaS environment
Nice To Haves
- Experience in insurance technology, P&C insurance, InsurTech, or FinTech preferred
- Strong understanding of SaaS and PaaS architectures and the software development lifecycle with the ability to translate complex technical capabilities into scalable product strategy and business outcomes
- Working knowledge of AI concepts and their strategic and practical application to product innovation and automation
- Proficiency with Agile/Scrum methodologies and modern product management tools
- Strong analytical skills with the ability to translate data into product insights and decisions
- Excellent written and verbal communication skills with the ability to influence without authority
- Highly organized, detail‑oriented, and able to manage multiple priorities without sacrificing quality
- Customer‑focused mindset with a passion for delivering exceptional user experiences
Responsibilities
- Define and prioritize product requirements, manage the product backlog, and track market and customer demand
- Create product artifacts such as use cases, business scenarios, and user personas to support development and delivery
- Own product release planning and execution in partnership with Engineering and the Principal Product Manager
- Serve as a product subject‑matter expert across the organization and support training, documentation, and enablement needs
- Represent the product directly with customers and stakeholders, including presenting product vision and direction when needed
- Anticipate customer needs, monitor market trends, and influence product strategy accordingly
- Lead and influence cross‑functional teams, operating independently in a fast‑paced, matrixed environment
Benefits
- Flexible work environment
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement plan with match (6% employer match up to $12,000 annually)
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Paid holidays, vacation, and volunteer time
- Employee Assistance Program (EAP)
- Benefits eligibility and offerings may vary based on role and location.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
