Senior Product Manager

Sugarcrm•Denver, CO

54d•$120,000 - $155,000•Hybrid

About The Position

From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we're building a culture that values personal and professional growthâand we're proud to be recognized as a Great Place to Work . We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about SugarCRM careers and how you can be part of our journey. Where do you fit? The SugarCRM products group has an immediate opening for a Senior Product Manager. This position will play a key role in defining and executing our sales automation solution. You must be innovative, strategic, tactical, and a strong communicator - both defining vision and driving delivery. You should have a bias towards action. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver,CO location, specifically, working in-office a minimum of 2 days per week.

Requirements

5+ years of experience in Product Management
Proven experience in B2B product management with commercialized software products
Experience presenting to executives internally and to customers
Demonstrated experience leveraging analytics to define product direction
Demonstrated product ownership skills, including backlog management, writing user stories, leading grooming, and facilitating development
Strong product management skills, including but not limited to - roadmap, business case, prioritization, negotiation, and obtaining consensus
Strong technical knowledge and experience working closely with technical members of team
Ability to interact with partners, customers, and staff in a professional and polished manner
Experience with agile software development
Willingness to collaborate with international and distributed teams, particularly in European time zones, and to work earlier hours to ensure strong team alignment

Nice To Haves

Experience in customer relationship management and customer experience management preferred

Responsibilities

Define and own the long-term product strategy for a major business domain, aligning multi-quarter roadmaps with company objectives and market opportunities.
Translate strategic objectives into actionable initiatives, balancing customer value, technical feasibility, and business impact.
Drive cross-functional alignment across Product, Engineering, Design, Sales, and Customer Success to ensure coherent delivery of end-to-end solutions.
Design, document, and present product requirement documents that include the business cases
Analyze market trends and performance drivers to identify new product and growth opportunities
Develop and monitor product KPIs and metrics driving the business feedback loop

Benefits

Excellent healthcare package for you and your family
Savings and Investment - 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Online Legal Services (Rocket Lawyer)
Financial Planning Services (Origin)
Discounted Pet Insurance (Embrace Pet Insurance)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Health and Wellness Reimbursement Program
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
We are a merit-based company - many opportunities to learn, excel and grow your career!