Senior Product Manager

Celero Commerce

About The Position

Ready to be part of something bigger? At Celero, we're dedicated to pushing boundaries and transforming the future of payments. As a Product Manager within our Strategy team, you’ll sit at the intersection of vision, execution, and impact, turning complex business needs into products that power our merchants, partners, and teams. Product Managers play a critical role in shaping our “high tech, high touch” mission by owning product direction, influencing priorities, and delivering solutions that support our growth and innovation in the payments industry. The Senior Product Manager is responsible for owning the strategy, roadmap, and delivery of Celero’s NorthStar platform (a UI-centric payments operations system that unifies CRM, workflow, support, and back-office functions) and merchant-facing applications. This role leads the end-to-end product lifecycle for business-critical systems that support sales, operations, finance, partners, and merchants. This individual partners closely with engineering, business stakeholders, and leadership to deliver high-quality solutions at speed while continuously improving product development processes and outcomes.

Requirements

5+ years of Product Management experience, with demonstrated ownership of complex products
Experience in the merchant acquiring or payments industry strongly preferred
Proven experience managing large backlogs and delivering platform-style products
Experience working with third-party vendors and transitioning products in-house
Prior experience managing or leading Business Analysts or equivalent roles
Strong teamwork and interpersonal skills
Strong analytical, problem-solving, and decision-making skills
Deep understanding of product delivery and SDLC best practices in an Agile environment
Excellent communication skills across technical and business audiences
Comfortable operating with ambiguity and evolving priorities
Hands-on, self-directed, and accountable

Responsibilities

Own and maintain the product roadmap for NorthStar and Merchant Portal, ensuring alignment with business goals and executive priorities
Lead discovery efforts to deeply understand merchant, partner, and internal user needs
Translate strategy into clear, actionable product initiatives and outcomes
Serve as the primary product authority for assigned platforms
Fully own large features and initiatives from concept through launch
Manage and prioritize a complex backlog, ensuring clarity, feasibility, and value delivery
Drive delivery through collaboration with engineering, ensuring requirements are well-defined and aligned
Own and manage product delivery for initiatives involving third-party vendors, ensuring alignment to requirements, quality standards, and successful integration with internal teams and systems
Directly manage Business Analysts, setting clear expectations, standards, and development goals
Ensure requirements meet quality standards for completeness, consistency, and usability
Act as a hands-on leader while operating in a highly collaborative team environment
Help refine and evolve product development processes to improve velocity and quality
Balance time to market with quality and sustainability across the SDLC
Ensure delivered solutions meet business and user expectations prior to launch
Partner with key stakeholders, operations, engineering, and go-to-market teams
Communicate product direction, progress, and trade-offs clearly to technical and non-technical audiences
Influence prioritization decisions through data, domain expertise, and clear recommendations