Senior Product Manager - Web

TheLab•New York, NY

21h•$100,000 - $120,000•Hybrid

About The Position

We’re thelab: part creative studio, part production powerhouse, and all about solving real problems with smart, scalable solutions. From concept to commerce, we work with top-tier brands to create bold ideas and make them real across every touchpoint. We build things that move fast and scale smarter, and we have a lot of fun doing it. We’re a team of strategists, creatives, devs, and doers who believe collaboration isn’t a buzzword; it’s our baseline. No egos. Just smart people making great work together. We’re looking for a Senior Product Manager/Project Manager with web project experience to join our growing team. You’ll help lead the charge for some of our key client accounts. This will include fast-moving, multi-channel digital projects, especially focused on websites including ecommerce. If you’re someone who thrives in a creative and tech-driven environment, loves getting into the details, and knows how to keep everyone and everything on track, this could be the role for you.

Requirements

5-7 years of experience in project management, preferably at a digital or creative agency
Hands-on experience managing web projects
Familiarity with e-commerce flows, UX best practices, and web development processes
Strong communication and collaboration skills—you know when to escalate and when to dig in
Comfort working in various project management tools
A proactive, solution-oriented mindset—you anticipate blockers and solve them before they become problems
A healthy respect for creative, strategic, and technical thinking—you know how to speak everyone's language

Nice To Haves

Familiarity with platforms like Figma, Klaviyo, Gsuite
Agency experience with multiple stakeholders or multi-brand portfolios

Responsibilities

Lead and manage web and e-commerce projects from kickoff to launch and strategic growth over time
Own project plans, timelines, resourcing, budgets, and day-to-day communications
Serve as the main point of contact between clients, developers, creatives, and strategists
Translate business goals and client feedback into actionable tasks and timelines
Collaborate with designers on creative executions that meet requirements and developers to scope technical features and functionality
Help review and test work before it goes out the door—no pixel or product tile out of place
Communicate clearly, proactively, and with a sense of calm urgency, even when things change (because they will)