Senior Product Manager - Watch Experience

Warner Bros. Discovery•Culver City, CA

About The Position

We are seeking a Senior Product Manager to lead and develop key aspects of the viewing experience for our industry-leading HBO Max streaming service. This role is focused on empowering customers with more control and personalization over how they watch — whether offline or live. From seamless downloads to enhanced live event playback, this role is central to shaping a future-forward, user-first streaming experience. You will take ownership of the product area around “customer agency”, including offline viewing, live playback, and AI-powered enhancements like automated highlights, smart event alerts, and multi-language live captions. You will work closely with cross-functional partners across product design, engineering, data science, and operations to bring intelligent, scalable features to life.

Requirements

6+ years of product management experience, ideally within streaming, media, or consumer technology.
Proven track record of leading cross-functional teams in shipping high-quality products at scale.
Strong analytical and problem-solving skills; ability to make data-driven decisions.
Excellent communication skills, with the ability to lead through influence.
Comfortable working in a fast-paced, agile environment.

Nice To Haves

Experience with live or offline media consumption features is a strong plus.
Exposure to AI/ML concepts and an ability to translate them into user-centric product opportunities.
Familiarity with video playback technologies, media formats, and live streaming architectures preferred.
Product management experience in sports, entertainment, or event-driven content domains preferred.
Experience with AI-powered consumer features preferred (e.g., personalization, content summarization, real-time analysis, and generative AI).

Responsibilities

Drive innovation in the offline and live experiences through new feature development, delivery and performance improvements and viewer customization.
Explore and define AI use cases such as (but not limited to): AI-generated highlights
Real-time multi-language captions
Automated event detection (e.g. segments, start/stop, goals, timeouts)
Predictive models for game outcomes or viewer engagement
Roadmap Development: Collaborate with cross-functional teams, including engineering, design, sports product, marketing, and content, to define and prioritize product features, enhancements, and capabilities. Create and manage the product roadmap to ensure timely delivery of milestones and align with business priorities.
User Experience: Leverage insights from behavioral data, customer satisfaction scores, usability findings, support feedback, and competitive analysis to drive data-informed decisions. Collaborate with UX Research and Data Science to interpret results and align solutions with user needs
Competitive Analysis: Stay abreast of market trends, emerging technologies, and competitors' offerings in the streaming services space. Conduct competitive analysis and leverage insights to differentiate and improve our product offering.
Stakeholder Management: Collaborate with key stakeholders, including executives, engineering teams, marketing teams, and customer support, to align product strategy with business objectives. Effectively communicate product vision, progress, and challenges to stakeholders at various levels within the organization.
Collaboration & Coaching: Foster a culture of innovation, collaboration, and continuous improvement. Assist management in developing and coaching early career Product Managers.
Product Launch and Adoption: Collaborate with marketing to develop go-to-market strategies and support the successful launch of new features and products. Monitor product adoption, gather customer feedback, and iterate on product offerings based on user needs and preferences.