Senior Product Manager (US Loans)

Lendable • Arlington, VA

1d • Hybrid

About The Position

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 700 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to
Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
Personal loans are the fastest-growing consumer credit product in the US - originations increased 26% last year alone to a record high. Americans are actively seeking cheaper, faster, more transparent alternatives to credit card debt and traditional bank loans.
Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into the largest lending market in the world.
We're hiring a Senior Product Manager to own multiple product areas to support this expansion - defining strategy, shipping features, and driving outcomes end-to-end.

Requirements

• 5+ years in Product, Strategy, or Analytics - at least 2 in a product management role
• 3+ years in fintech, financial services, or a strong grasp of lending and credit
• You’re a highly curious, systems thinker who connects dots and thinks through end-to-end impact
• You've built with AI - agents, workflows, code generation, analysis. Show us what.
• Track record of shipping products that moved real business metrics
• Comfortable with data and SQL - you know what questions to ask, and you answer them yourself
• You break complex problems into shippable pieces
• You decide under ambiguity and own the outcome
• You communicate crisply - to the MD, to engineers, in a spec
• You build cross-functional relationships and pull the right people together
• You move fast, default to action, and course-correct when needed

Nice To Haves

• high-growth startup or scale-up experience

Responsibilities

• Getting our proprietary credit models into production - working with data science to turn research into real lending decisions
• Designing and building automations that make our operations team dramatically more efficient
• Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume
• Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections
• A/B testing customer journeys from application through to servicing - finding what actually moves conversion, satisfaction, and repayment
• Improving the post-origination experience - payments, customer support, and everything that happens after a loan is funded
• Leading the team, aligning and motivating everyone around you, continuously improving the tools and processes we use to deliver at speed

Benefits

• Strong base salary benchmarked to market, scaled to your experience and level
• Equity vesting over four years. Lendable has been profitable since 2017 - one of very few fintechs globally that can say that - and is building towards what comes next.
• You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas.
• Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.
• We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance
• We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees