Senior Product Manager - Technical, AFX

Amazon • Seattle, WA

1d

About The Position

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure
web services platform in the cloud (“Cloud Computing”). With AWS you can
requisition compute power, storage, and many other services – gaining access to
a suite of elastic IT infrastructure services as your business demands them. AWS
is the leading platform for designing and developing applications for the cloud
and is growing rapidly with hundreds of thousands of companies in over 190
countries on the platform.

Join us in building on AWS, for AWS!

The AWS Field Experience team is looking for a passionate, innovative,
results-oriented Senior Technical Product Manager to define and drive the
strategy and direction for services, making it simpler for our field team to
manage, maintain and operate at scale. We will provide products and solutions
that help give our talented selling and marketing teams “superpowers” that let
them focus on the customer and helping them drive their business. We’re handling
massive scale, providing strategic data that drives the AWS business internally, and supporting one of the largest field sales organizations in the world.

As a Senior Technical Product Manager on the AFX team, you’ll have a unique
opportunity to spearhead generative AI initiatives across product and GTM,
enabling intelligent automation, insights generation, and scalable customer
engagement, define the development of our services and innovate in the space of
Customer Relationship Management . You’ll be chartered with creating and
operating new services that collect and store metrics at internet scale, deliver
critical capabilities to the field and embed operational knowledge and encode
best practices into everything we do. In addition, as part of the broader AWS
Sales and Marketing organization, you will have the opportunity to influence the
broader cloud strategy for AWS and potentially define future AWS products.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Responsibilities

• Engage with systems that are at the frontier of technology, pioneering new methods and approaches to delivering software, serving customers, and enabling large, distributed, worldwide sales teams.
• Design new products and capabilities that enable business users to operate more effectively, intelligently, and efficiently
• Work closely with engineering and other technical product/program managers to define, build, drive and measure mechanisms to enable our field sales teams
• Work directly with other product teams and business leaders to identify opportunities to improve AFX products, tools, data, analytics, and reporting offerings
• Leverage strong communication skills and a passion for using data and software to drive business decisions at scale

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level