Senior Product Manager (Refrigeration)

Copeland•Kennesaw, GA

1d•Hybrid

About The Position

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! We are looking for a Senior Product Manager for our Enterprise Software portfolio addressing global Food Retail markets globally. Copeland Enterprise software manages refrigeration and HVAC conditions, alarms, Total Cost of Ownership, and Sustainability. In this role, you will be responsible for driving this portfolio of cloud native products to achieve the sales and profit plan. You are the expert in the user, the jobs that they are trying to accomplish, and the problems they face with their HVAC-R and Energy management operations. Reporting to the Director of Product Management, the Senior Product Manager works with sales, solutions, service delivery, marketing and engineering teams across refrigeration, electronics, connectivity and cloud solutions to build a growing network of happy, referenceable customers for our solutions.

Requirements

Minimum of 5+ years of customer focused product management experience, with B2B cloud products
Degree or equivalent experience in Software, Electronics, Informatics, or a related field
Solid technical background with understanding and/or hands-on experience in IoT, software development, web technologies
Experience working in HVAC-R or related industries
Experience successfully managing a software product throughout its lifecycle
Customer oriented, interpersonal and execution skills
Excellent English verbal and written communication skills and ability to effectively communicate value proposition and technical information to a range of customer and internal audiences
Authorization to work in the United States without sponsorship now or in the future.

Responsibilities

Vision, strategy and portfolio management for Food Retail Software Solutions
Owns product strategy & roadmap in Aha!
Owns the product portfolio and life-cycle management
Ensures, in collaboration with the Product management team, that Distributed Electronics, Supervisory Controls & Enterprise software portfolio roadmaps are aligned
Utilizes data analytics and advanced approaches in the core product
Goal establishment and measurement of progress
Develop and drive deep knowledge of the business, understanding current business goals and collaborators whilst securing visibility of the vision and strategy for your portfolio
Can connect the product to its customers and be positioned to present well and explain the value proposition
Develop and complete product goals and key results aligned with commercial business objectives
Define critical metrics that guide product goals and important metrics across the eco-system
Drive, support and build internal innovation capabilities and champion a culture of creativity, smart thinking and learning
Supports product discovery and experimentation for Food Retail Software Solutions
Develop insights about the user interaction and technical functionalities within the product and HVAC-R eco-system
Develop skills to understand deep knowledge of the data that enables us to understand product and user behavior, measure progress, prove if ideas work and inform decisions
Identifies riskiest assumptions and key questions we must get answered and means for tracking those within the product team
Support development and governance of running experiments to get answers to key questions and address riskiest assumptions
Lead commercialization efforts of existing and new software products and services
Ensure new product or feature development is aligned with business strategy and goals
Overall responsible for signing off product and detailed feature requirements
Develops arguments for new products and product improvements collaborating with cross-functional team to refine product concept, evaluate its feasibility and communicate to key collaborators.
Prioritizes the work across the portfolio (new customer features, products improvements, bugs, maintenance and cost optimization)
Make balanced judgments when faced with costs, timing, and resource tradeoffs. Consulted in technical and business decisions. Understands what is being built and the tradeoffs. Can navigate HVAC-R technology and language to ensure Copeland domain expertise is best leveraged.
Coordinates the framework and requirements for product training of service/sales and other key go-to-market functions
Represents product in engagements with end users, OEMs, integrators and third parties and can speak to technical specifications
Coordinates the development of product leaflets and marketing material
Understand relevant market and category trends to include exciting technologies and legislative, agency, and regulatory impacts.
Monitor competitive activity, and assess competitive product and technology strategies
Conducts technology and market environment research as needed.