Senior Product Manager - Partner Incentives & Experiences

U.S. Bank • Atlanta, GA

1d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description At Elavon , we’re building the next generation of payment and commerce experiences to support our growth strategy across integrated payments, ISV partnerships, and enterprise merchants. Central to that growth is a modern, scalable, and performance‑partner incentives ecosystem. We are seeking a Senior Product Manager – Partner Incentives & Experiences to lead the end‑to‑end assessment, strategy, and roadmap for modernizing how Elavon designs, manages, and executes partner incentive programs and delivers a cohesive partner experience including incentive visibility and earnings transparency, performance dashboards and reporting, onboarding, certification, enablement experiences, and access to partner tools, documentation, and support. This role will focus on deeply understanding the current landscape processes, tools, data flows, and stakeholder needs to translate insights into a clear, actionable product roadmap aligned to business growth, partner behavior, and operational excellence. This is a highly visible, cross‑functional role operating at the intersection of Sales, Finance, HR/Compensation, Sales Operations, Technology, and Product, with direct engagement from senior leaders.

Requirements

• Product Management experience
• 7+ years of experience in Product Management, owning complex, cross‑functional platforms or internal enterprise products
• Demonstrated ability to lead large‑scale analysis and discovery efforts and translate insights into executable product strategy
• Proven ability to influence without authority and drive alignment across diverse teams
• Excellent written and verbal communication skills, with the ability to clearly articulate strategy to various leadership levels
• Ability to explain complex technical material clearly to stakeholders with varying levels of proficiency
• Strong analytical mindset with experience using data to inform prioritization and decision making
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Persona Mapping & Segmentation Ability to define and leverage personas across sales, operations, finance, and leadership audiences to drive prioritization and roadmap decisions.
• Jobs to Be Done (JTBD) Deep familiarity with JTBD methodologies to identify true user goals and translate them into meaningful product opportunities and outcomes
• User Experience & Journey Thinking Strong appreciation for UX principles, particularly in internal and enterprise products, with experience improving clarity, usability, and adoption across complex workflows
• Problem Framing & Insight Synthesis Skilled at framing ambiguous problems, synthesizing qualitative and quantitative data, and identifying root causes that inform durable solutions

Nice To Haves

• Experience with sales incentives, compensation management, revenue operations, or commission platforms
• Experience building or modernizing partner portals or ecosystem platforms
• Experience modernizing legacy tools, workflows, or data platforms
• Background in payments, financial services, or regulated environments

Responsibilities

• Strategy & Discovery Lead a comprehensive assessment of the current sales incentives landscape, including compensation plans, tools, data pipelines, governance, and user experience
• Identify gaps, risks, scalability constraints, and opportunities relative to Elavon’s growth strategy
• Benchmark against industry best practices for enterprise sales incentive management and modernization
• Product Vision & Roadmap Define a clear product vision and multi‑year roadmap for sales incentives modernization, aligned to: Revenue growth goals Seller motivation and behavior Operational accuracy, transparency, and control Data‑driven decision making
• Prioritize initiatives that deliver measurable business impact while balancing near‑term operational needs and long‑term modernization
• Cross‑Functional Leadership Partner closely with Sales leadership, Finance, HR/Compensation, Sales Operations, Engineering, Data, Risk, and Compliance to align objectives and drive consensus
• Serve as the product point of view for incentives modernization in executive and stakeholder forums
• Translate complex business and compensation requirements into durable product and platform capabilities
• Execution & Delivery Own the end‑to‑end product lifecycle, from problem definition through roadmap delivery and outcomes measurement
• Define success metrics and KPIs tied to seller performance, incentive effectiveness, and operational efficiency
• Work with engineering and delivery teams to sequence initiatives, manage dependencies, and ensure high‑quality execution

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees