Senior Product Manager, New AI Products & Platforms

The New York Times•New York, NY

4d•Hybrid

About The Position

The New York Times is looking for a Senior Product Manager to drive the development of AI-powered solutions to shape the future of how we deliver journalism to our users. The New A.I. Products and Platforms mission is a critical, company-wide initiative tasked with building the next generation of A.I.-powered products to accelerate The New York Times' essential subscription strategy. The mission operates across two core portfolios: A.I. Products, which focuses on quickly developing and scaling new A.I. prototypes and products, and A.I. Platforms, which is dedicated to empowering all teams across the company by building out robust platform capabilities, documentation, and guidance. We are looking for a Senior Product Manager who is a "builder-strategist" —someone comfortable blending product rigor with experimental prototyping to gain strategic clarity in an AI-first world. You will navigate partnerships across the company, reacting quickly to signals from the market and competitors and building from 0 instead of 1. You will focus on unlocking entirely new value for the company. In this unique position, you will operate at the speed of technology to drive the development of AI-powered solutions that shape the future of our essential subscription strategy. As our strategy is explicitly dual-track—building not just on or off-platform, but for a bi-directional, "agentic future"—this role bridges worlds. You will strategize the external AI landscape while navigating complex internal partnerships and priorities, designing innovative solutions that simultaneously meet user needs, achieve business goals and support our newsroom strategy. As a Senior Product Manager, you will be an important member of the AI Products portfolio. You will collaborate extensively across NYT to validate ideas, build prototypes, and ship scalable products that use responsible AI to enhance discoverability and deepen engagement with Times products. You will bridge the gap between strategy and execution, writing the playbook for how AI product management works at The Times. The Times currently operates in a hybrid model, with those based in NYC working in-office two days per week.

Requirements

5+ years of experience in product management, with experience launching and managing complex software products.
Experience working in a 0-to-1 environment, taking products from concept to launch.
Demonstrated experience with AI and Large Language Models (LLMs). This includes an understanding for how these models behave, experience prompting, and an understanding of their limitations and capabilities.
Experience working with engineering teams in an Agile development environment, with the ability to discuss technical dependencies and system architecture.
Experience synthesizing complex information and switch between product execution and high-level strategy.
A profound curiosity for journalism and the future of the information ecosystem.

Nice To Haves

Experience with digital information or education products in the LLM space - conceiving of and launching products that build trust and overcome reliability and quality challenges inherent to AI systems.
Experience building products with personalization powered by a mix of traditional ML and LLMs.

Responsibilities

Lead 0-to-1 Product Development: Own the full product lifecycle for new reader-facing AI products, from initial discovery and rapid prototyping to MVP launch and iteration. You will explore both on-platform features across our bundle of products and partnership opportunities off-platform.
Define Product Strategy & Roadmap: Establish a forward-looking vision for a suite of products at different stages of maturity and confidence that balances near-term deliverables with long-term strategic bets on the "agentic future" of the information ecosystem.
Collaborate Cross-Functionally: Work with engineering, design, and research to scope, build, and deliver high-quality features. Partner with other missions, Partnerships, and Strategy teams to uncover opportunities and validate concepts.
Drive Execution: Oversee the execution of the product roadmap, ensuring the team moves fast to test hypotheses while maintaining the high quality expected of The Times.
Champion AI Innovation & Ethics: Stay up to date with industry trends, LLM advancements, and emerging technologies. Champion the ethical and responsible use of AI, ensuring our tools uphold our standards of accuracy and objectivity.
Own Evaluation for Quality and Editorial Integrity: Create frameworks to assess the success of AI prototypes and products, including synthetic user testing flows and novel metrics for measuring impact in a non-deterministic product environment.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume