Senior Product Manager, Mental Healthcare

Lutra

8d • $140,000 - $160,000 • Remote

About The Position

Our client builds North America’s leading clinical practice software for mental
healthcare providers. They are a mission-driven innovator rooted in research and
building the tools to support the emergent clinical category they are creating.
They currently serve >350 healthcare organizations and tens of thousands of
clinicians delivering care in clinics, hospitals, campuses and workplaces. The
company also serves regional health systems by providing population-level
insights and bolsters continuity of care by making patient data on the platform
portable to a variety of care providers and program administrators.

The mission was inspired by personal experiences with the shortcomings and
inconsistencies in mental healthcare practice and the founders are dedicated to
improving the quality of care within these systems. The company is ~9 years old
and recently closed its first lettered venture round of financing. Despite the
capital injection the team is growing in line with revenue, and minimal reliance
on outside capital. The current wave of hiring was unlocked by revenue and a
large implementation that will roll out to millions of insurance plan members
over the coming months.

The company is ~80 total team members and as a senior product manager, you will
join an R&D organization of ~29 team members (with ~7 in product and design, ~17
in software engineering and ~5 in adjacent functions like data analysis,
solutions engineering and support engineering). The teams are organized into 5
cross-functional pods focusing on platform, core clinical solutions, data and
insights, integrations and population health.

They are a small, growing, remote-first team and successful engineers tend to be
scrappy, effective communicators who take initiative, clarify requirements, and
work cross-functionally with a steady eye on high-level business requirements
and constraints.

Requirements

• You have 5+ years of experience owning the roadmap of B2B or B2B2C web and mobile products, with a strong track record shipping customer-facing product
• You think in AI-first terms, actively adopt and integrate AI tools in your own workflow, and have experience working with AI/platform teams to define and ship AI product features
• You are comfortable in ambiguity and have experience leading discovery when the answer is not obvious and your decisions impact diverse internal and external stakeholders
• You are a high agency operator with a bias for speed, action and a proactive approach to identifying opportunities and threats
• You have a contagious growth mindset and persistently seek opportunities to improve yourself, the team, products and processes in a scaling business
• You have an excellent command of English and are comfortable leading internal and client-facing presentations and meetings

Nice To Haves

• You have experience working on enterprise-grade software that handles sensitive data
• You have previously served in a business that faces healthcare or other regulated industries
• You have experience building or scaling a B2B or B2B2C venture
• You have an acute interest in mental healthcare or health technology

Responsibilities

• Ownership of roadmap, outcomes & operating cadence: Make crisp prioritization calls aligned to company strategy, run the team cadence, make tradeoffs fast and drive delivery on agreed outcomes
• AI-first execution & advocacy: Default to AI-in-the-loop product work across discovery, planning, and delivery, and champion practical AI adoption that improves speed, quality, and outcomes
• Clinician engagement & time-to-value: Build experiences that boost clinician MAU/NPS by delivering actionable signals and meaningful value within the workflow
• Cross-functional collaboration: Partner tightly with design, engineering and leadership stakeholders in planning, refinement, and delivery; adapting team rituals and ways of working to align with emergent best practices surrounding AI-augmented development
• Adaptability & innovation: Keeping abreast of emerging technologies and industry trends; experimenting with new tools and approaches to ensure that the team’s technology choices remain efficient, current, and well-suited to the mission and customer needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed