Senior Product Manager - Fulfillment Platform
About The Position
About the Role The Fulfillment platform is the foundation powering the logistics behind fulfilling user orders from any Uber app. It operates life cycles of orders, trips, drivers, eaters, and other user sessions when they get along with Uber. These interactions are real-time and high-scale with millions of concurrent Uber riders, drivers, eaters, and shoppers. We seek a multifaceted Product Manager to help build our next generation of product discovery, planning, and order checkout platforms built on top of the Fulfillment platform. Over the next few years, this team will innovate with new offerings like car rentals, autonomous vehicles, third-party drivers, package deliveries, and re-envisioning the entire shopping and checkout flow for Uber. This is a high-impact role where you will partner with Engineering, Data Science, and Ops leaders across the company to identify common functionality that can be standardized as core Fulfillment capability, and help launch new products to improve the overall efficiency of the marketplace. More info in the [Fulfillment blog here](https://eng.uber.com/fulfillment-platform-rearchitecture/).
Requirements
- Bachelor's or Master's degree in Business, Engineering, Computer Science, or an equivalent.
- 5+ years of Product Management experience
- Solid understanding of platform software development processes, lifecycle and critical metrics.
- Proven ability to lead cross-functional teams and drive complex projects.
- Experience in developing and driving product roadmaps.
Nice To Haves
- Experience launching company-wide initiatives in a highly cross-matrixed environment, creating alignment through collaboration and influence around new processes and tools.
- Proven technical skills - the ability to deep dive with engineering and data science to understand trade-offs and provide prioritization guidance.
Responsibilities
- Strategic Leadership: Develop a comprehensive vision and strategy for the Fulfillment platform, aligning with Uber's overall strategic goals.
- Requirements development: Lead exploration to deeply understand client teams' problems and find opportunities to standardize solutions that will be coordinated into the core Fulfillment functionality.
- Solution Evangelization: Advocate for the adoption of new capabilities across Uber, ensuring that they meet the diverse needs of client teams.
- Important Metric Development and Measurement: Establish and supervise key performance indicators (important metrics) for the platform, collaborating with client teams to measure success and impact.
- Process Development: Implement clear and efficient processes for project prioritization, user research, and other essential functions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Transit and Ground Passenger Transportation
Number of Employees
5,001-10,000 employees
