Senior Product Manager for Portfolio Tools

American Express•Phoenix, AZ

3h•$90,000 - $165,000•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Within the Technology Portfolio Management team, the Sr. Product Manager for Portfolio Tools will lead the transformation and expansion of our Apptio-based portfolio toolset, Apptio One and Targetprocess, to optimize the end-to-end customer experience and enable smarter portfolio decision-making across the enterprise. This pivotal role blends product leadership and Technology Business Management (TBM) expertise, driving the development and integration of internal tools critical to managing technology investments, aligning supply and demand, and enabling actionable insights. You will be at the forefront of shaping the enterprise’s TBM capabilities, ensuring the tools are scalable, intuitive, and aligned with evolving strategic needs.

Requirements

Minimum of 5 years of experience in product management, with 2+ years owning technology products or platforms within an enterprise context.
Proven hands-on experience managing or scaling Apptio One, Target process, or related TBM platforms.
Strong understanding of portfolio management, financial modeling, and agile delivery processes.
Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field; Master’s degree is a plus.
Familiarity with Agile practices and tools such as Jira, ServiceNow, or similar.
Minimum of 5 years of experience in product management, with at least 2 years in a leadership role overseeing technology-based products.
Bachelor’s degree in Business Administration, Computer Science, Engineering, or equivalent. Master’s degree is a plus.

Nice To Haves

Experience with portfolio management tools and financial scenario modeling is highly desirable.

Responsibilities

Product Execution and Roadmap: Execute and evolve the product strategy and roadmap for Apptio One and Targetprocess, with a focus on integration, scalability, usability, and alignment to portfolio planning needs. Drive the connection between financial management, resource supply, and portfolio demand across tools.
E2E Experience Ownership: Own the end-to-end customer experience across TBM tools, ensuring a seamless, intuitive, and efficient user journey that connects planning, execution, and investment decisions.
Cross-functional Collaboration: Work closely with Technology, Portfolio, Finance, and Product leaders to ensure Apptio tools support enterprise goals. Lead integration and collaboration efforts with adjacent tool owners and drive a unified TBM ecosystem.
Performance Measurement and Insights: Define and track key performance indicators (KPIs) to measure the success and adoption of Apptio tools. Leverage data to drive continuous improvement, stakeholder transparency, and business value.
Go-to-Market and Change Enablement: Collaborate with change management team to support development of training, documentation, and engage with stakeholder to promote user adoption and ensure smooth transitions during tool enhancements or new deployments.
Vendor and Platform Partnership: Serve as the primary liaison with Apptio teams, advocating for platform enhancements, overseeing release impacts, and ensuring alignment with AMEX strategic priorities.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities