Senior Product Manager, eCommerce (B2B)

The businesses of Merck KGaA, Darmstadt, Germany•St. Louis, MO

15h•Hybrid

About The Position

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: As a Senior Product Manager in our Digital & eCommerce team, you will lead the B2B core platform and B2B eCommerce adaptor product domain, overseeing the creation and management of eCommerce Digital Products. In your role you will define strategy, roadmap and end to end responsibility for your product area, with limited oversight from the Head of Product. This position is hybrid in Burlington, MA location with 5% occasional travel.

Requirements

Bachelor’s Degree in Business Management, IT, Computer Science or related discipline
At least 7 years of product leadership experience working with eCommerce or digital products
Experience in large, complex enterprise environments
Demonstrated ability to consistently deliver business growth results
Strong leadership and problem-solving skills.
Strong customer-centric mindset and service orientation
Proficiency in data analysis and visualization with a data-driven mindset.

Nice To Haves

Master’s Degree in Business Management, IT, Computer Science
Experience collaborating across stakeholder groups for knowledge sharing.
Comfort presenting complex concepts to executive audiences.
Proficiency in data analysis and visualization with a data-driven mindset.
Hands-on experience managing complex eCommerce product domains (e.g. pricing, promotions, merchandising, catalog, cart, or checkout).
Familiarity with B2B eCommerce patterns including punchout experiences and related integration ecosystems.

Responsibilities

Creates and owns a 12-month product vision and strategy that is linked to company and e-commerce strategy.
Translate the product vision into a clear, prioritized roadmap for B2B Core + eCommerce adaptor, balancing customer value, commercial impact, technical feasibility, security, and operational excellence.
Own the end-to-end lifecycle of the B2B channel capabilities (from discovery and definition to launch, iteration, and optimization) ensuring timely and high-quality delivery.
Ensure the roadmap anticipates and aligns to market advancements that support B2B growth (e.g. data syndication, automation/agentic AI, evolving integration standards).
Serve as the B2B customer subject matter expert, representing B2B channel customers in roadmap and prioritization decisions.
Align and influence cross-functional stakeholders across IT, Commercial, Merchandising, Marketing, Engineering, Design, and CX) to drive adoption and maximize the impact of B2B initiatives globally.
Synthesize market data from CX into actionable insight and prioritized roadmap decisions, identify areas where we can create differentiators in the market.
Set OKRs/metrics of the product(s) owned. Creates corresponding data/analytics to track and control the health of the product and business impact. This includes functional and technical OKR/metrics.
Build basic dashboards and leverage already built dashboards to measure business success. Partner with the data science and analytics team to spec out more complex data needs.
Deeply understands personas and customer segments across product area. Create business plans (product briefs) that outline the how, what, when and why with a clear line to the value created.
Lead product design and discovery in partnership with engineering and CX; leveraging data, qualitative research and market behaviors to deliver large customer and business value. Able to lead specific product ideation phases.
Manage sprint backlog for the team. Partner with IT, Commercial, Engineering, UX and data teams to build and manage a product roadmap, prioritizing between business initiatives, quality of life enhancements and technical optimization.
Develop requirements at an epic level that tie to overall initiatives and as necessary user stories with acceptance criteria. Owns delivery for product area, proactively identifyingrisks and variances to plans, developing & implementing appropriate mitigation activities.