Senior Product Manager – E-Commerce
About The Position
As the Senior Product Manager – E-Commerce at GS1 US, you have the opportunity to join a dynamic organization that is constantly innovating and never stagnant. You will be responsible for the end-to-end management and optimization of the GS1 US Store, the organization’s primary digital commerce channel. You will combine strategic ownership, data-driven execution, and cross-functional leadership to deliver an exceptional digital experience for GS1 US members and customers. In return you’ll be rewarded with great pay and benefits in a hybrid work culture. You’ll work at a high-performance company with a world-class culture that invests in its employees. We don’t just say culture is important to us, we have the data to back it up.
Requirements
- You have a strong track record of successfully guiding web-based product initiatives through every stage, from initial discovery to launch and ongoing optimization.
- You demonstrate advanced proficiency with analytics and optimization platforms such as Google Analytics, Hotjar, and Optimizely.
- You excel in communicating with clarity and impact, showing executive presence and collaborating effectively across diverse teams.
- Your professional background includes 6–10 years in Product Management, with a minimum of 3 years specializing in E-Commerce or Digital Commerce.
Responsibilities
- Define and execute the product strategy for the GS1 US Store, ensuring alignment with organizational goals for digital commerce and customer experience.
- Maintain and communicate a clear roadmap that balances innovation, technical stability, and ROI and evaluate market and competitive trends in digital commerce and membership subscription models.
- Conduct voice-of-customer research and data analysis to prioritize features that drive conversion and retention.
- Collaborate with Marketing and Customer Experience teams to identify friction points and emerging needs.
- Translate business requirements into detailed user stories and acceptance criteria for the engineering team.
- Lead sprint planning and backlog prioritization within Agile frameworks.
- Coordinate cross-functionally to ensure timely and high-quality releases.
- Oversee product QA and UAT processes to maintain a reliable customer experience.
- Awareness of risk and compliance requirements (data privacy, accessibility, payment standards).
- Define and monitor KPIs such as conversion rates (product views, add-to-cart, email sign-ups), checkout completion, self-service usage, and revenue growth (new and upsell).
- Partner with data and analytics teams to establish dashboards and insight reporting.
- Run A/B tests and experiments to validate product hypotheses and optimize user flows.
- Collaborate with Marketing to optimize store experience for media (paid, owned, earned) traffic.
- Partner closely with Marketing, Customer Support, Engineering, and Finance to deliver seamless digital experiences.
- Align with Technology and Operations teams on integration roadmaps (CRM, ERP, 3rd party e-commerce, identity management).
- Communicate progress and insights to executive stakeholders via quarterly reviews and dashboards.
Benefits
- Health (medical, RX, dental, vision) - effective immediately
- 401(k) with Employer Safe Harbor and Profit Sharing Contributions - effective immediately
- Short and Long Term Disability Coverage
- Mental Health and Wellbeing (6 employer sponsored therapy and coaching sessions)
- Individual Wellness Platform
- Paid Parental Leave
- Generous PTO and Company Paid Holidays
- LinkedIn Learning
- Tuition Reimbursement
- Kudos (employee recognition and engagement platform)
- Catered Lunches 2x/week on in office days
- This position qualifies for participation in our annual employee bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
