Senior Product Manager - Consumer Payments

PayPal • San Jose, CA

23d • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Venmo is seeking a Senior Product Manager to join the Pay with Venmo team. We want you to be a tactical driver in crafting delightful consumer experiences in the online commerce space and drive high impact initiatives from inception through execution We’re looking for a roll-up-the-sleeves product manager who has a keen interest in understanding the current Fintech and digital commerce landscape and can translate the consumer needs into a comprehensive product roadmap. In this role, you will participate and lead discovery for new features and improvements, work with engineering and design to build and launch A/B tests to optimize existing product flows. This role requires strong leadership skills, strategic thinking, technical and data acumen, and the ability to navigate ambiguity and drive alignment across multiple teams and stakeholders.

Requirements

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Nice To Haves

• 5 years of related experience with software or technology product management -- preferable in e-commerce, payments or financial services
• Experience building a product roadmap and working with cross-functional stakeholders to deliver measurable impact
• Analyze, quantify, and articulate trade-offs of what you are building
• Familiarity with Fintech products and concepts
• Strong verbal communication and presentation skills to senior leaders and stakeholders
• Deep attention to detail; desire to collaborate on new processes for efficiency
• Demonstrated ability to work independently and still hit core responsibilities and key deadlines
• Know how to collaborate and tactically work with senior leaders who are stakeholders on your projects, and have the ability to quickly build consensus.
• Experience with qualitative and quantitative user testing

Responsibilities

• Uses data to build insights on product requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution.
• Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Benefits

• This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees