Senior Product Manager (Comment Safety) - TikTok Safety Product (San Jose)

Tiktok • San Jose, CA

59d

About The Position

The Safety Product (or Platform Responsibility)team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Requirements

• Bachelor's degree or above
• 3+ years of product management experience in Consumer-Facing mobile or web Internet companies and launching complex features or scenarios
• Strong project management and communication skills, able to manage multiple stakeholders in different timezones and influence global cross-functional teams
• Proven experience designing product solutions based on evidence and expert in utilizing data and research to analyze product designs
• Solid understanding of user-centered design principles and user research methodologies;
• Hands-on experience identifying and optimizing performance to improve product quality and user experience.

Nice To Haves

• Experience in Trust and Safety and understanding the landscape and new policy development and implementation.
• Familiar with agile development methodologies, product management frameworks and algorithms.

Responsibilities

• Responsible for product strategy of TikTok comment safety and creator experience, collaborating with global cross-functional teams to conduct product roadmap planning, product strategy analysis, product requirements design, and product project management.
• Pay attention to the comment safety ecosystem in a data-driven manner, optimize the comment safety metrics system, locate core issues based on user community interaction data analysis, and promote solutions to achieve significant results and improve users' comment safety experience.
• Gain insight into the awareness of different user roles in comment scenarios and global industry trends, and continuously collaborate with the market and research teams to conduct industry competitor analysis, public safety perception research, and user experience insights, and continuously explore the gap between the current situation and the ideal state, create an industry-leading comment ecosystem.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Number of Employees: 5,001-10,000 employees