Senior Product Manager, B2B

ELSA • Asia, OR

3d • Remote

About The Position

As Senior Product Manager for B2B, you will own the product experience for ELSA's enterprise segment — from the moment a company enrolls learners to the day they renew (and expand). You'll work directly with the Head of Product, engineering, customer success, and our largest clients to build the features that drive measurable skill improvement and make ELSA sticky at the account level.

This is a high-ownership role. You'll own enterprise engagement, admin tooling, reporting, and the integrations that make ELSA work inside large organizations. You'll sit close to revenue — your roadmap directly impacts renewal rates and expansion ACV

Requirements

• 5+ years of product management in B2B SaaS or enterprise-facing digital products
• Demonstrated experience driving measurable outcomes in enterprise accounts — activation, engagement, renewal, or expansion
• Strong analytical instincts — comfortable working with product analytics (Amplitude, Mixpanel, or similar) and structured data to diagnose engagement gaps and prioritize interventions
• Experience building or improving admin tools, reporting dashboards, or enterprise onboarding flows
• Excellent written and verbal English; able to present roadmap trade-offs credibly to C-suite and to enterprise client stakeholders
• High ownership mentality — you treat pipeline health and renewal rates like your own business

Nice To Haves

• Experience with HubSpot (Sales, Marketing, Service, Operations Hubs)
• Experience with quoting engines, billing systems, or CPQ tools.
• Familiarity with data warehouses and ETL pipelines principles.
• Understanding of SaaS principles, challenges, and best practices.
• Python knowledge to write custom scripts for data transformations or to interact with APIs.
• AI tool familiarity LangChain, LLM orchestration frameworks, RAG pipelines, etc.

Responsibilities

• End-to-end product development for the B2B segment — admin dashboards, learner engagement, manager reporting, LMS/SSO integrations, and onboarding flows for enterprise accounts
• The engagement loop that keeps learners active after their first month — because disengagement in months 2–3 is where B2B churn begins
• Product metrics tied to learning outcomes (e.g. proficiency score improvement) and account health (active learners, usage depth, renewal risk signals)
• Zero-touch enrollment and scalable onboarding for large enterprise deployments — reducing CS burden and time-to-value for new accounts
• Collaboration with the AI/ML team to surface personalized learning paths and coaching insights that administrators and L&D teams can act on
• A clear, well-prioritized roadmap grounded in customer evidence, renewal data, and commercial impact — communicated directly to the CEO, Head of B2B, and enterprise clients
• Voice of the customer inside PED — synthesizing feedback from CS, account managers, and client QBRs into concrete product decisions

Benefits

• Mission that matters — millions of professionals improve their careers through better English communication every day
• Proprietary speech AI with a genuine moat — our coaching engine is not a wrapper on a general LLM
• Fast-moving, low-bureaucracy culture — your roadmap can reach enterprise users across dozens of countries within weeks of launch
• Significant upside as ELSA scales its enterprise business globally, including large-scale partnerships across Asia
• Fully remote-friendly with a globally distributed team
• A product leader who moves fast, thinks in frameworks, and will invest directly in your growth
• Comprehensive employee well-being benefits.
• Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees