Senior Product Manager (API Management & Solace)

United Airlines•Chicago, IL

About The Position

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities Experienced leader with technical expertise and business acumen to drive the adoption and road mapping of Enterprise Integration technologies and processes across the Organization. Trusted advisor to Digital Technology leadership with strong background in integration solutions, enterprise messaging and microservice based architectures. Proven track record of delivering integration solutions to support highly resilient real-time business applications. Passionate about delivering Enterprise solutions to drive organizational KPIs - increase revenue, reduce costs, mitigate risks and improve productivity. Strong leadership experience managing people, process and technology at enterprise scale. Innovation - As the product owner for Integration platforms, provide architecture, engineering and development expertise, tooling, capabilities, and guidance for enabling reliable and secure API and Event-driven development Product development and delivery - Define and own product backlog based on the feature enhancements from the product roadmap and user community feedback and lead the execution. Develop and own the product roadmap of the integration platforms, in alignment with organizational goals and objectives. Define and prioritize feature enhancements for enterprise capabilities as well as supporting specific portfolio/business unit needs Legacy API & Messaging migration roadmap - develop a strategy for existing APIM and Messaging solution migrations and define 2-3yrs implementation plans. Strategy and Standards -Collaborate with Enterprise architects, Platform engineering, Infrastructure and Security teams in defining comprehensive enterprise API management and enterprise messaging vision, strategy, and execution plans Governance - Define operating model through center of enablement for governing and managing APIs and Events - internal and external - across the enterprise. Define RACI for various personas in enterprise architecture, middleware, platform engineering, DevSecOps and cyber security teams Measure performance against established KPIs and objectives to report and to drive compliance Quality Assurance - Engage QA teams to define and execute automated test plans. Develop Event and API specification validation methodology, define the linting process for API Product deployments SRE/Support organization - Set up a product support organization to manage product deployments and provide post deployment support. Identify opportunities for automation of deployments and configurations across multiple environments

Requirements

Bachelor's degree
Computer Science, Information Technology or Engineering preferred
6+ Years of experience in Technical Product Management, including API Management and Enterprise Messaging Technologies
Experience building and managing scalable and reliable messaging systems and API Gateways capable of handling high throughput and large numbers of concurrent connections and requests
Extensive experience in defining solution architecture and complex integration architecture for large enterprise applications and systems
Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders
Experience managing strategic partners and vendors
Must be legally authorized to work in the United States for any employer without sponsorship

Nice To Haves

Master’s degree
Product Management and/or Event Driven Certifications
Experience with industry leading APIM products such as MuleSoft, Apigee, IBM APIC or Kong and Messaging solutions such as TIBCO EMS, Solace, Confluent, RabbitMQ, Apache Kafka, AWS SNS/SQS etc.,
Strong understanding of security considerations specific to messaging platforms, including data protection, encryption, and compliance with privacy regulations
Hands-on experience with cloud platforms and services that support messaging infrastructure, such as AWS, Azure, or Google Cloud
Experience with Web technologies and APIs, including REST, SOAP, JSON, OAS, RAML
Deep understanding of messaging protocols such as MQTT, AMQP, XMPP, and SMTP.

Responsibilities

Provide architecture, engineering and development expertise, tooling, capabilities, and guidance for enabling reliable and secure API and Event-driven development
Define and own product backlog based on the feature enhancements from the product roadmap and user community feedback and lead the execution.
Develop and own the product roadmap of the integration platforms, in alignment with organizational goals and objectives.
Define and prioritize feature enhancements for enterprise capabilities as well as supporting specific portfolio/business unit needs
Develop a strategy for existing APIM and Messaging solution migrations and define 2-3yrs implementation plans.
Collaborate with Enterprise architects, Platform engineering, Infrastructure and Security teams in defining comprehensive enterprise API management and enterprise messaging vision, strategy, and execution plans
Define operating model through center of enablement for governing and managing APIs and Events - internal and external - across the enterprise.
Define RACI for various personas in enterprise architecture, middleware, platform engineering, DevSecOps and cyber security teams Measure performance against established KPIs and objectives to report and to drive compliance
Engage QA teams to define and execute automated test plans.
Develop Event and API specification validation methodology, define the linting process for API Product deployments
Set up a product support organization to manage product deployments and provide post deployment support.
Identify opportunities for automation of deployments and configurations across multiple environments