Senior Product Manager, Analytics

Mark43 • New York City, NY

3d • Remote

About The Position

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. We are looking for a Product Manager to join our public safety analytics team. In this role, you’ll own both the vision and execution of our analytics product, driving its direction and ensuring it delivers meaningful insights to first responders and agency leaders. You’ll connect the dots between stakeholder needs, technical capabilities, and user impact, making sure our tools help agencies make smarter, faster, and more informed decisions in the field and at the command level.

Requirements

• We’re looking for a Product Manager with at least 5 years of experience in B2B SaaS product management, including a minimum of 2 years working directly on an analytics product.
• Working closely with cross-functional engineering teams on technical products
• Strong communication skills, especially when interfacing with external clients and internal stakeholders
• Proven success launching products and features into production environments
• A solid grasp of Agile methodologies and the Software Development Life Cycle (SDLC)

Responsibilities

• Met with public safety professionals to gather insights on how they use our analytics products and translated their needs into product requirements.
• Prioritized backlog items in partnership with engineering leads, making sure upcoming sprints aligned with product roadmap goals.
• Defined user stories and acceptance criteria for new reporting capabilities.
• Partnered with UX designers to refine a dashboard experience based on agency feedback.
• Presented feature adoption metrics to internal stakeholders and used the insights to shape the next iteration.
• Participated in a sprint grooming session and ensured user stories were ready for development.
• Drafted client-facing release notes for newly launched analytics features.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees