Senior Product Manager, ACCUPLACER & CLEP Assessments

College Board•New York, NY

1d•$120,000 - $190,000•Remote

About The Position

As the Senior Director, Product Manager for ACCUPLACER & CLEP, you are a strategic, operational, and product-focused leader responsible for sustaining exceptional delivery of both programs today while guiding their long-term digital evolution as part of College Board’s broader digital assessment strategy. You will oversee digital assessment delivery, vendor partnerships, issue management, release cycles, and cross-functional coordination to ensure both programs operate at the highest levels of quality and reliability. In parallel, you will play a key leadership role in exploring future digital opportunities for these programs, helping define strategy, roadmaps, and product requirements. This includes contributing to early discovery, concept development, and foundational planning that may inform future platform alignment. You are a collaborative, mission-driven product leader who balances operational excellence with strategic foresight, excels at navigating complexity. You anchor decisions in evidence and user needs while aligning diverse teams around user-centered, data-informed outcomes.

Requirements

10+ years of experience in product management, with a strong track record of building and owning product roadmaps, evolving existing products, and bringing new digital products or capabilities to market.
Experience managing digital products across their full lifecycle, including scaling mature platforms and developing new solutions from early concept through launch.
Experience in educational technology, particularly delivering high stakes digital assessment or SaaS solutions.
At least 2+ years of direct people management experience, including leading, coaching, and developing teams.
Experience leading complex platform transformations or major product transitions.
Demonstrated success managing enterprise ‑level vendor relationships and technology ecosystems.
Exceptional communication and stakeholder alignment skills across technical and nontechnical audiences.
Experience leading teams through periods of growth, change, or transformation.
Strong analytical, problem solving, and systems thinking abilities.
Familiarity with AI enabled tools, automation, and user experience optimization.
A strategic and inclusive leadership style: you set clear priorities, build effective team structures, plan for future needs, and foster a culture of belonging.
A proven ability to drive performance and growth: you set high expectations, deliver real-time, evidence-based feedback, and coach team members to take smart risks, stretch their skills, and achieve meaningful impact.
The ability to travel 5-7 times a year to College Board offices or on behalf of College Board business.
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

Responsibilities

Shape Future Product Strategy & Explore Digital Platform Alignment (30%) Contribute to the multi-year product strategy for ACCUPLACER and CLEP, including exploring future integration with College Board’s evolving digital assessment ecosystem. Conduct discovery work, user research, and early product definition to inform long-term platform direction. Develop product roadmaps that balance ongoing feature needs with forward-looking innovation. Identify opportunities to streamline user experience, improve workflows, and leverage emerging technologies, including AI. Align cross-functional partners across Product, Technology, Assessment, Operations, and Program teams.
Ensure Operational Excellence in Digital Assessment Delivery (30%) Oversee day-to-day delivery of the ACCUPLACER and CLEP digital testing experiences on current platforms. Ensure systems meet or exceed strict performance expectations, including uptime, accuracy, release stability, and customer satisfaction. Manage requirements, design, testing, and documentation for ongoing updates and releases. Identify and drive improvements that enhance speed, reliability, and cost efficiency. Maintain compliance with data security, privacy, accessibility, and audit requirements.
Lead Vendor & Partner Management (30%) Manage relationships with major delivery and operational partners, ensuring accountability, transparency, and consistently high performance. Negotiate and oversee complex vendor contracts, including performance metrics and strategic alignment. Influence vendor product roadmaps and represent College Board in advisory or governance forums.
Lead and Manage the CLEP and ACCUPLACER Product & Operations Team (10%) Set vision and priorities for the team, track and manage progress to goals, and provide coaching and support to ensure team members meet and exceed goals, remain engaged, and contribute meaningfully to our mission. Cultivate an inclusive and high-achieving culture that enables all team members to live out College Board’s Operating Principles effectively. Bring proven leadership experience and consistently embody College Board’s Manager Expectations in your work.