Senior, Product Management

Macy's•Deerfield Township, OH

19h

About The Position

The Senior, Product Manager brings a high-energy approach to developing customer-centric user experiences and features to help grow the customer base, drive user engagement, and improve overall site experience on the fast-moving e-commerce team. This role operates as a hybrid between strategy and execution. They partner with stakeholders to define, own, and execute a product roadmap while mentoring more junior colleagues on a range of product skills. Working in an agile environment with a focus on continuous improvement, they encourage ideas and feedback. They are empowered to make decisions and contribute in a meaningful and impactful way, fostering customer-centric thinking to create memorable, loyalty-building experiences for every Macy's customer and new possibilities for their career.

Requirements

Leadership: Ability to take ownership of the entire product roadmap, manage complex product areas, and lead cross-functional teams effectively
Collaboration and Communication: Skilled at collaborating with partners, stakeholders, and senior leaders, with strong communication abilities to deliver presentations, influence decisions, and answer questions
Agility and Adaptability: Thrives in a high-energy, fast-paced, outcome-oriented environment, with the ability to adapt to changing priorities and situations
Analytical Skills: Proficient in structuring and prioritizing analyses to inform the product roadmap, utilizing data and analytics to make informed decisions
Customer-Centricity: Customer obsessed with a deep understanding of retail commerce and user experience, distinguishing between store and ecommerce business drivers to create memorable experiences
Technical Acumen: Understanding of technical concepts, enabling meaningful contributions to technical requirements alongside engineering teams
Problem-Solving and Curiosity: Naturally curious with a strong desire to understand root causes and solve problems, continuously learning about industry trends, emerging technologies, and new methodologies
Mentorship and Coaching: Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop their skills
Organizational Skills: Strong attention-to-detail, effective time management, and organizational abilities to maintain a well-curated backlog and prioritize tasks effectively
Software Proficiency: Skilled in Microsoft Office Suite and other relevant software tools for product management and analysis.
Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
6+ years of overall work experience with at least 4 years specific product management experience, preferably within an agile framework; experience operating in a retail environment is a plus.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision
Able to work a flexible schedule based on department and company needs

Nice To Haves

experience operating in a retail environment is a plus.

Responsibilities

Take ownership of the entire product roadmap, from its definition to execution, including establishing and maintaining partnerships with stakeholders to ensure alignment
Assume responsibility for managing a complex product area or lead as the senior product manager, driving the work forward
Collaborate with partners and pods to effectively coordinate cross-functional projects and objectives, with support from senior leaders
Lead discussions and decision-making processes in large working team settings, guiding the agenda
Structure and prioritize analyses to inform the roadmap, including effectively setting up A/B tests
Maintain a well-curated backlog of user stories driven by insights gleaned from structured discovery, which directly impacts the product roadmap
Contribute meaningfully to technical requirements alongside QE and engineering
Translate business needs into technical requirements for engineers to align with business goals, providing clear, detailed, and timely artifacts
Offer timely and constructive feedback to team members, leaders, and cross-functional partners, challenging when necessary
Actively mentor junior colleagues on various product skills
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

competitive pay and benefits
comprehensive health and wellness coverage
401(k) match
paid time off
eight paid holidays
continuous learning and leadership development
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement