Senior Product Management Analyst

AAA-The Auto Club Group

12d•$90,000 - $100,000•Hybrid

About The Position

Sr. Product Management Analyst – The Auto Club Group What you will do: Independently combine specialized knowledge and expertise and a broader understanding of business processes to serve as the primary resource for product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Handle complex to highly complex assignments. Identify issues and opportunities for enhancements. Utilize existing and when necessary create new solutions to resolve complex problems. Develop recommendations for effective business solutions. Present recommendations for improvements to management. Provide lead support to projects/processes associated with the implementation of new products, programs, standards and/or procedures. Coordinate the development and implementation of rate, rule and policy revisions. Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs. Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs. Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products. Represent the company with vendors, insurance companies, and insurance regulatory bodies/club. Serve as the technical expert by providing input, guidance and training to less experienced staff.

Requirements

Bachelor’s degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.
Using multiple PC software applications: Word, Excel, Access, SAS or Adobe Professional
Experience in at least three of the following: Researching and developing new property/casualty insurance products Developing property/casualty insurance programs, standards, and procedures Pricing new/current property/casualty insurance products or statistical work Underwriting property/casualty insurance products Marketing or sales of property/casualty insurance products Adjusting personal and/or commercial lines property/casualty claims Participating in rate making or policy language analysis and decision-making processes
Advanced knowledge of techniques, practices, and theories in product, pricing, statistics or marketing
Roles of each department involved in program development and implementation
Advanced knowledge of market and research concepts and techniques
Reinsurance principles
ISO or similar rating bureau system
Solid understanding of pricing or marketing responsibilities
Demonstrate advanced analytical and problem-solving skills
Plan, organize, gather, analyze and convert complex data from numerous sources to satisfy reporting requirements and deadlines
Conduct and coordinate advanced quantitative and qualitative market research
Analyze current products to revise and create new P&C and membership insurance related programs/coverages
Lead projects or multiple initiatives within projects that have multi-functional, multi-divisional, or company-wide impact
Work with management to develop strategies for market penetration
Communicate effectively with others in a work environment to include making presentations to various recipients
Represent the department on inter-departmental teams, outside organizations and the public
Serve as a subject matter expert with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities
Train and mentor junior analysts

Nice To Haves

CPCU, IIA, LOMA, CAS or other insurance-related coursework
Project Management or Product Management or Product Owner certification a big plus
Working as an analyst in a product management or product development environment
Writing and/or testing detailed requirements
Analyzing customer behaviors and journeys across digital quote, bind, and self-service platforms to identify friction points and opportunities for improvement
Collaborating with UX teams to optimize workflows, ensuring seamless user experiences from quote to policy binding and ongoing account servicing
Monitoring KPIs such as bind rates, drop-off points, and task completion to deliver actionable insights and recommend defect management or process enhancements
Conducting testing (E2E, EBT, UAT, Regression), gathering stakeholder feedback and supporting change management during a given release
Continuously monitoring existing digital platforms and managing defect resolutions to ensure tool reliability and minimize customer impact
Conducting competitor analysis to monitoring market trends, using insights to guide enhancements in our offerings and services
Able to present findings to leadership
Property/casualty insurance policy forms and language for major and specialty personal lines products

Responsibilities

Serve as the primary resource for product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state.
Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units.
Identify issues and opportunities for enhancements.
Utilize existing and when necessary create new solutions to resolve complex problems.
Develop recommendations for effective business solutions.
Present recommendations for improvements to management.
Provide lead support to projects/processes associated with the implementation of new products, programs, standards and/or procedures.
Coordinate the development and implementation of rate, rule and policy revisions.
Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs.
Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs.
Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products.
Represent the company with vendors, insurance companies, and insurance regulatory bodies/club.
Serve as the technical expert by providing input, guidance and training to less experienced staff.