Senior Product Line Systems and Support - Custom Order Engineer

Eaton Corporation • Sumter, SC

16d

About The Position

Deploying and supporting Front End Engineering systems for the assigned product line. Support the development of product line specific training documentation on their use of the engineering software tools and processes. Provide onsite support as the first point of escalation for systems related issues, determining root cause, urgency and communications as necessary to keep all stakeholders informed. Maintain familiarity with COE and COD processes for the assigned product line, inclusive of application/engineering decisions and methods, product offerings and design standards. Gather requests for system enhancements and communicate those to the appropriate development manager. Support continuous testing for systems enhancements and bug fixes as they are deployed. Knowledgeable of MI parts picking logic in order to troubleshoot parts picking errors and scope updates with product line enhancements. Be available for after-hours and weekend support. Participate in product line meetings on Front End Systems projects and continuous improvement activities, driving best practices and knowledge sharing across the various teams (engineering, design and systems)

Requirements

• Bachelor's degree in engineering from an accredited institution
• Minimum Three (3) years of experience with engineered-to-order (ETO) products or power distribution equipment
• Bachelor's degree in electrical or mechanical engineering from an accredited institution
• Working knowledge of N.E.C., IEEE, UL, and various local electric codes
• Ability to interpret both customer specifications and electrical and mechanical drawings
• Prior experience as a Custom Order Engineer

Responsibilities

• Deploying and supporting Front End Engineering systems
• Support the development of product line specific training documentation
• Provide onsite support as the first point of escalation for systems related issues
• Maintain familiarity with COE and COD processes for the assigned product line
• Gather requests for system enhancements and communicate those to the appropriate development manager
• Support continuous testing for systems enhancements and bug fixes
• Troubleshoot parts picking errors and scope updates with product line enhancements
• Be available for after-hours and weekend support
• Participate in product line meetings on Front End Systems projects and continuous improvement activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level