Senior Product Designer

Ford Motor•Dearborn, MI

6d•Hybrid

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Do you believe data tells the real story? We do! Redefining mobility requires quality data, metrics and analytics, as well as insightful interpreters and analysts. That's where Global Data Insight & Analytics makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support, key decision makers can act in meaningful, positive ways. Join us and use your data expertise and analytical skills to drive evidence-based, timely decision making. In this position... Ford Motor Company's Global Data Insights & Analytics (GDI&A) department crafts innovative services to prepare smart vehicles for a smart world. Here in the data science division, we apply user experience principles to ensure our methods serve our end users. We are an advanced team operating at the forefront of artificial intelligence, designing not just interfaces, but intelligent systems, agentic workflows, and dynamic data experiences. Our product designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. For this role, we are looking for a technical Product Designer to define and execute the future of our AI-driven Insight and Analytics products. You will collaborate closely with product managers, data scientists, AI engineers, and fellow designers. A hybrid skillset encompassing end-to-end product design, stakeholder management, compelling multimedia storytelling, and a technical AI toolkit is essential to success. Research chops, strong leadership skills, and diversity of experience are all a plus! Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week

Requirements

Bachelor’s degree or equivalent combination of relevant education and experience.
7+ years of post-collegiate experience in UX research and interaction design, preferably for complex, data-heavy, or B2B applications
5+ years of post-collegiate experience in visual/UI design and data visualization
1+ years of knowledge of Python and practical familiarity with modern AI frameworks, autonomous agents, or Model Context Protocols (MCPs) for prototyping
Demonstrated portfolio showcasing end-to-end product design, including interactive prototypes and solutions for complex data or AI-native environment

Nice To Haves

Master’s degree in human-computer interaction, human factors, psychology, communications, computer science, or equivalent
Passion for growing your skills, tackling challenging AI/data problems, and sharing your learnings with others
Ability to build credibility, trust, and shared language with highly technical team members (data scientists, AI engineers) and senior leaders
Flexibility to work on initiatives with unclear and rapidly changing requirements typical of bleeding-edge AI development
Expertise with modern design and prototyping tools (e.g., Figma), with a willingness to prototype in code when necessary to prove out an AI interaction
Experience with multimedia storytelling, such as designing and producing product demo videos, walkthroughs, and compelling visual narratives
Experience with designing written documentation (tech writing) to explain complex concepts simply
Prior member of a Lean/Agile product team
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

Responsibilities

Design Strategy & Execution : Translate complex product requirements into intuitive user experiences for a suite of advanced analytics and AI-driven products.
Collaborate with Product Managers to shape the roadmap, manage the design backlog, and contribute UX requirements to PRDs.
User Discovery & Empathy : Champion the user’s perspective throughout the product lifecycle.
Conduct hands-on generative and evaluative research (contextual inquiry, user interviews, usability testing) to identify friction points in complex data workflows and translate those needs into intuitive AI features.
End-to-End UX/UI Design : Transform user research into actionable artifacts (journey maps, service blueprints, personas).
Craft elegant, user-centric flows and high-fidelity interactive prototypes tailored for data-rich, AI-native environments.
AI Prototyping & Technical Collaboration : Utilize a working knowledge of Python, AI agents, and modern LLM frameworks to build functional design prototypes and bridge the gap with engineering.
Design seamless interactions that leverage Model Context Protocols (MCPs) to connect users with AI agents and internal data sources.
Data Visualization & Interaction Design : Partner with engineering to "bring data to life."
Design robust modular UI components and intuitive insights dashboards that allow users to easily interpret complex KPIs, interact dynamically with AI models, and take immediate action.
Design Storytelling & Multimedia : Translate complex AI concepts into clear, engaging visual narratives.
Design and produce compelling product demo videos, walkthroughs, and multimedia content to communicate design intent, user value, and product vision to both technical and business stakeholders.
Cross-Functional Collaboration : Evangelize human-centered design within your agile team.
Advocate for your design decisions using research-backed insights.
Co-facilitate design thinking sessions and workshops with data scientists, engineers, and business stakeholders to solve ambiguous problems.
Data-Driven Iteration : Balance user needs (Desirability) with business objectives (Viability) and technical feasibility (Feasibility).
Partner with Analytics to evaluate design success and iterate continuously on UI/UX features using usage data, NPS, and direct customer feedback.
Ecosystem Integration : Ensure your designs integrate seamlessly within the broader digital ecosystem, creating a consistent, context-aware experience across multiple user personas and analytics tools

Benefits

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.