Senior Product Designer

SpotOn • Austin, TX

23h

About The Position

We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sht about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. We believe great, enduring design makes complex systems feel simple. We eliminate what’s unnecessary, adapt to user context, and deliver information thoughtfully. Flexibility, reliability and value are paramount to all that we do. We’re looking for a Senior Product Designer ready to grow their impact and craft in a collaborative, mission-driven environment. As a Senior Product Designer, you’ll help shape our design strategy, mentoring teammates, and delivering product excellence that reaches thousands of real-world users. This role calls for a seasoned designer who can navigate product challenges in an evolving ecosystem. You’ll drive execution of complex features across platforms, partnering with cross-functional stakeholders to create solutions that are thoughtful, efficient, and scalable. You’ll advocate for user needs while balancing technical and business constraints, bringing a high standard of craft and strategic thinking to the team.

Requirements

• Relevant education or training in product design, UX, UI and/or interaction design
• Higher-education degree or boot camp certification are acceptable
• Professional portfolio that highlights your process, design thinking, aesthetic excellence and problem solving skills.
• Mastery of design tools (e.g., Figma, FigJam, Miro, Notion) and collaboration platforms (e.g., Slack, Jira).
• Mastery in user-centered design principles, interaction design, visual design, and systems thinking.
• Strong aesthetic UI capabilities and comfort working with and evolving design systems.
• Demonstrated success designing digital products and prototypes within cross-functional teams.
• Understanding of WCAG AA Accessibility Compliance
• Skilled in user research, with the ability to plan, run, and synthesize insights and data to inform and improve design decisions.
• Experience defining personas and/or behavioral archetypes and journey maps in order to think holistically about the end-to-end user experience
• Ability to clearly communicate design concepts and influence cross-functional teams.
• Familiarity with AI-powered tools or automation in the design process.
• Ability to prioritize and execute work in a timely manner
• Demonstrated ability to handle complexity, adapt quickly, and maintain clarity in design solutions.
• Experience mentoring other designers and elevating team craft.

Nice To Haves

• Exposure to HTML/CSS
• Interest and/or experience in the hospitality industry, restaurant tech, or SMB services.
• Skills in motion design and illustration
• Familiarity with information architecture, content strategy, and UX Writing
• Experience working in service design

Responsibilities

• Work closely with fellow product designers, researchers, product managers, and engineers to execute design solutions across platforms.
• Design user flows, wireframes, accessible high-fidelity UI, and prototypes for web and mobile interfaces that address user needs and align with strategic goals.
• Apply systems thinking to ensure design consistency and scalability across multiple products and features.
• Leverage user research and data-driven insights to inform design decisions and continuously refine solutions.
• Proactively identify design opportunities, surface user pain points, and propose scalable solutions.
• Facilitate cross-functional workshops, design critiques, and collaborative sessions to align and push the work forward.
• Effectively communicate with stakeholders, clearly presenting design rationale and articulating how designs drive measurable business impact.
• Provide and apply feedback in order to iterate on design work, improving clarity, usability, and polish.
• Apply and maintain SpotOn’s design system to achieve consistency across products.
• Plan and execute user research efforts, synthesizing insights into actionable recommendations.
• Mentor junior and mid-level designers through feedback, pairing, and sharing best practices.

Benefits

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees