Senior Product Designer

Credit Karma•Charlotte, NC

About The Position

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. Banking services provided by MVB Bank, Inc., Member FDIC The Tax team at Intuit Credit Karma works closely with Intuit TurboTax to deliver on the goal of offering the easiest, fastest, and most personalized Tax filing services for Credit Karma’s members. As a Senior Product Designer on the Tax product team, you will play a pivotal role in shaping the end-to-end user experience for one of the most important aspects of people’s financial lives. Your work will focus on designing innovative and seamless experiences that simplify complex financial processes, foster trust, and drive engagement within the Credit Karma ecosystem. As a new member of the Credit Karma Product Design team, you will work with cross-functional partners, including product managers, marketers, engineers, analysts, and researchers, to drive growth, learning, and impact for the Tax team. Banking services provided by MVB Bank, Inc., Member FDIC

Requirements

5+ years of relevant product design experience
Proficient in Sketch, Figma, Adobe XD or similar
Demonstrated experience shipping user centered products
Case studies of several projects in market, showing strong examples of discovery and iteration

Nice To Haves

Previous experience as a growth oriented designer
Experience designing products that fit into complex systems and user journeys
Experience partnering with researchers to gain insight and develop strategies to deliver high impact approaches
Ability and experience with a mobile first design approach
A demonstrated history of leveraging data collection mechanisms to create meaningful product experiences

Responsibilities

Create high quality user experiences that aim to help our members in their financial lives, including their tax journey.
Leverage data and analytics to generate member-focused hypotheses for iterative product experimentation
Create experiments around hypotheses that gain learning from research or insights to identify new areas for our business
Carry ideas from early stage discovery through development and multiple rounds of iteration and changes
Uphold design standards, patterns, processes, and behaviors across our platforms
Partner closely with product managers, business leads, marketers, researchers, and analysts to explore and identify opportunities to solve member problems