Senior Product Designer

RVO Health•Charlotte, NC

1d•$92,000 - $110,000•Hybrid

About The Position

As a Senior Product Designer, you’ll lead the design of end-to-end experiences for the Wellos Care digital ecosystem. You’ll work at the intersection of human-centered design and medical weight loss innovation to shape the future of patient and Care team experience. On Prevention, we are building apps and services to support sustainable weight loss and support smoking succession through our Wellos and Quit For Life Services. Working with behavioral change experts, medical experts, clinicians, and coaches we are meeting patients where they are in their wellness journey to create personalized experiences that drive positive health outcomes. To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Requirements

A strong portfolio demonstrating user-centered design, visual polish, and thoughtful UX across complex digital flows.
Comfort working in ambiguous problem spaces and shifting between strategic thinking and execution.
5+ years of experience designing for consumer-facing digital products, ideally in healthcare, wellness, or other highly regulated industries.
Experience collaborating closely with engineering, research, and product partners.
Familiarity with accessibility standards (WCAG), responsive web, and native app design principles.
Fluency in design and prototyping tools such as Figma.
Excellent communication skills and the ability to clearly articulate design decisions to cross-functional teams and executives.
Experience and confidence experimenting with Gen AI tools to expedite work processes and evolve user experiences without degrading the quality of the user experience.

Responsibilities

Design holistic experiences across web and mobile platforms.
Partner closely with a Principal Product Designer, a Visual Designer, a UX Researcher, Product Managers, Behavioral Scientist, Wellness Coaches, and Clinical teams to frame the right problems to solve, translating insights about member needs, adherence, and health outcomes into thoughtful design solutions.
Champion user needs through journey mapping, user flows, wireframes, and high-fidelity design comps.
Leverage data and research insights to inform your design decisions, iterate quickly, and ensure solutions meet accessibility, regulatory, and quality standards.
Clearly articulate design rationale and present work to cross-functional partners and senior leaders, influencing roadmap decisions, prioritization, and overall product strategy.
Contribute to an evolving Design System to ensure scalable, intuitive, and unified experiences that reflect both Wellos and RVO Health’s design values (especially those in a regulated health environment). .
Ensure designs are inclusive, accessible, and compliant with clinical, regulatory, and privacy requirements (HIPAA, accessibility standards, trauma-informed design), balancing user needs with operational and technical constraints.
Act as a strong advocate for members and patients across the organization, ensuring experiences are empathetic, clear, and supportive for a diverse audience navigating weight loss, behavior change, and medically informed care.