Senior Product Designer - Consumer Digital Channels

Wells Fargo & CompanyCharlotte, NC
$120,000 - $196,000

About The Position

About this role: Wells Fargo is seeking a Senior Product Designer. In this role, you will: Develop and execute customer experience solutions for Wells Fargo’s app and website Manage the design, creation, and production of customers experience elements from product concept through completion, including product updates and revisions Apply emerging AI‑enhanced workflows to accelerate ideation, execution, and quality of design output Develop and execute customer experience solutions by employing a broad array of user centered design tools including: customer experience brief, design strategy, wireframes or visual mockups, layouts, site maps, taxonomies navigation schematics, task flows, design briefs, key screens, templates, prototypes Review and analyze high profile or complex projects and may lead projects or teams of user centered design specialists Develop new research and tests theories that lead to alternative, leading edge design solutions Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices Exercise independent judgment to guide risk deliverables Design, develop, test, and refine prototypes Lead team to meet key milestone deliverables while leveraging solid understanding of business, user, and technical requirements Create and monitor schedules to ensure timely effective program execution Develop and oversee planning and execution of projects, production schedules, and quality assurance Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Requirements

  • 4+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

  • Hands-on experience designing UX and UI in Figma
  • Strong visual design skills showcasing your ability to solve for complex problems in a delightful way
  • Understanding of front-end development fundamentals (HTML/CSS concepts, responsive design) to facilitate cross-functional partnership and tech-informed designs
  • Curiosity and eagerness to learn and adapt as AI and emerging capabilities reshape how we design products
  • Ability to consistently articulate a strong design rationale; storytelling skills that compel stakeholders

Responsibilities

  • Develop and execute customer experience solutions for Wells Fargo’s app and website
  • Manage the design, creation, and production of customers experience elements from product concept through completion, including product updates and revisions
  • Apply emerging AI‑enhanced workflows to accelerate ideation, execution, and quality of design output
  • Develop and execute customer experience solutions by employing a broad array of user centered design tools including: customer experience brief, design strategy, wireframes or visual mockups, layouts, site maps, taxonomies navigation schematics, task flows, design briefs, key screens, templates, prototypes
  • Review and analyze high profile or complex projects and may lead projects or teams of user centered design specialists
  • Develop new research and tests theories that lead to alternative, leading edge design solutions
  • Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
  • Exercise independent judgment to guide risk deliverables
  • Design, develop, test, and refine prototypes
  • Lead team to meet key milestone deliverables while leveraging solid understanding of business, user, and technical requirements
  • Create and monitor schedules to ensure timely effective program execution
  • Develop and oversee planning and execution of projects, production schedules, and quality assurance
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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