Senior Product Owner - Digital Consumer Experience

Wilmington Trust • Buffalo, NY

2d • Hybrid

About The Position

Overview: THIS ROLE WILL BE HYBRID 4 DAYS/WEEK ONSITE (1 DAY REMOTE) BASED OUT OF OUR BUFFALO, NY SENECA ONE BUILDING. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE. Manages and leads a group of agile product teams for an assigned program (or set of products) by representing the voice of the customer and stakeholders to set a comprehensive vision of multiple products or program, while aligning with the business strategy. The Senior Product Owner communicates strategic intent to their team to ensure alignment with a broader domain or line of business and help with prioritization, while also working to eliminate blockers to enable the team success. In addition, the Senior Product Owner plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile teams.

Requirements

• Bachelor’s degree and a minimum of 10 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ business, analytical, technical and/or product experience
• Proven business expertise with experience in setting clear priorities, understanding business value impacts and independent decision-making
• Prior experience prioritizing across competing priorities and quickly-changing landscape
• Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes

Nice To Haves

• Understanding of Design Thinking principles
• Knowledge of product design and development best practices
• Knowledge of Agile and Lean principles and practices
• Experience working in partnership with user experience teams on product design
• Experience developing/managing digital capabilities
• Strong verbal and written communication skills
• Specific subject matter expertise as required by assigned product

Responsibilities

• Build and own the product/program vision for assigned agile product teams that aligns with the overall strategic intent and communicate them with the teams and their stakeholders.
• Prioritize a feature backlog, in partnership with other Product Owners.
• Make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy; ensure assigned Product Owners adhere to this.
• Manage and lead a group of Product Owners all working toward the same strategic intent.
• Manage and remove blockers and help with prioritization of team backlogs.
• Manage and lead the analysis of feasibility, cost, or other aspects of planned or potential programs.
• Work directly with the program Product Owners to create appropriate information radiators and other communication tools for internal team and stakeholder use.
• Participate in all appropriate team activities and ceremonies.
• Use a matrixed influencing approach to work with essential business partners throughout the organization often at a senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
• Understand and engage with customers.
• Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design.
• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
• Demonstrate a strong understanding of the business environment and needs within the area of responsibility.
• Understand technical, business and operational impacts of a project or problem.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned

Benefits

• As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level