About The Position

At Plume, we are building a suite of smart home services with delightful end-to-end user experiences. The team of designers at Plume focuses on making technology accessible, friendly, and delightful, ensuring a satisfying, memorable, and learning experience for all. The Senior Product Designer role requires employing diverse techniques to discover, define, and address latent user needs across the entire Plume customer journey. Plume is a company that believes technology enhances life's moments, having built the world's first open and hardware-independent service delivery platform for smart homes, small businesses, and enterprises. Their SaaS platform utilizes WiFi, advanced AI, and machine learning to create connected spaces at massive scale, currently serving over 60 million locations globally and managing over 3 billion devices. Plume is rapidly expanding, pioneering a new category, and achieved Series F funding in four years. Their customers include major Internet Service Providers (ISPs) who rely on Plume to evolve their smart home offerings and gain insights from their data. The team at Plume is characterized by relentless curiosity and imaginative innovation, challenging themselves to think differently and do what should be done exceptionally well.

Requirements

  • 10+ years of experience of product design in SaaS platforms and specifically in B2B applications and services. Designing for high quality web enterprise reporting and analytics products
  • Excellent communicator — both within our design team, and with external stakeholders
  • Curious, self-motivated, and collaborative.
  • Believe in shipping on-time, on-spec.
  • Great sense of aesthetic - visually current and forward-looking.
  • People and work that inspires you, come from all walks of life, not just the field of design. You are able to clearly articulate why they are inspirational to you.
  • Experience with major design frameworks such as design thinking.
  • Required expertise in Figma and experience with Confluence and Jira.
  • Required: link to the online portfolio of your prior work.

Responsibilities

  • Shape the end-to-end experience of our consumer mobile app — from early concept and user flows through pixel-perfect, production-ready assets handed off to engineering
  • Drive native app design across iOS and Android, applying platform-specific conventions (Human Interface Guidelines, Material Design) while maintaining a cohesive cross-platform product identity
  • Co-own and evolve our design system. Build and maintain reusable component libraries, tokens, and documentation that scale with the product
  • Lead user research and usability testing initiatives to validate design hypotheses, uncover pain points, and inform product direction with real user insight
  • Champion accessibility throughout the design process, ensuring our product meets or exceeds WCAG standards and feels inclusive to all users
  • Partner closely with product managers, engineers, and other designers to align design strategy with product goals and ship experiences on time and on spec
  • Prototype click-through experiences in Figma or ProtoPie to communicate and validate ideas quickly across varying levels of fidelity
  • Continue to build on you existing AI experience with the mindset of always looking for new areas of automation and efficiency. The role of the designer is changing but the need for our expertise and skill sets has never been greater.

Benefits

  • anticipated base compensation range of $128,525.00 - $155,000.00 + bonus + equity + benefits
  • a 401k plan and a company match
  • basic life insurance
  • unparalleled health, dental, vision and other benefits and perks
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