Senior Product Designer II, Fintech - Pricing & Packaging

HubSpot • Cambridge, MA

11d

About The Position

At HubSpot, Fintech design sits at the intersection of customer experience, business strategy, and revenue. Our mission is to power seamless transactions between HubSpot and our customers through value-driven, intuitive experiences. With a global market, our technologies must support modern, fast-changing requirements and a competitive pricing and packaging strategy—while serving the complex subscription needs of a B2B SaaS company. If you’re energized by the challenge of designing the future of enterprise fintech, growth and monetization experiences that serve customer and business needs, this is the team for you. This role will own pricing and packaging UX, delivering a best in class consumer purchasing experience grounded in simplification of complex pricing across top of funnel journeys for prospective customers doing initial price configuration through purchase. Because this role sits at the intersecion of marketing surfaces on our frontsite into our sales and product experience, we are looking for an experienced designer who has demonstrable visual and interaction design experience focused on price configuration and conversion optimization across both sales and marketing led acquisition.
Why Fintech UX?
Strategic Impact: Work on pricing, packaging and top of funnel purchasing journeys that directly shape HubSpot’s go-to-market efforts.
Cross-Functional Reach: Collaborate closely with product marketing, finance, revenue strategy, product, and engineering partners to drive meaningful outcomes.
Customer-Centered Value: Build intuitive journeys that reduce friction for customers while supporting HubSpot’s growth.
AI-First Approach: Leverage AI to align speed, quality, and scope as a driver of outcomes.
Scalable Design Challenges: Tackle evolving systems that serve both sales-assisted and self-service purchasing at scale.

Requirements

• Proven Product Design Craft Expertise : To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business, especially in complex, scalable, or platform environments. Please include at least three recent case studies highlighting these strengths.
• Collaborative Leadership : A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions.
• Systems and Scale Thinking : Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs.
• Adaptability & Change Readiness : Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment.
• AI & Automation Curiosity : Excitement to work with (and continue learning about) AI and automation—whether to elevate customer experiences or optimize how we design and deliver.

Responsibilities

• Set Vision & Strategy: Co-create the roadmap for pricing and packaging experiences across the top of our acquisition funnel and seamless transition prospects into customers through our buying journeys in partnership with PMM, PM and engineering peers.
• Drive Alignment: Use compelling journey scenarios, flows, and design craft to influence strategy and motivate cross-functional teams.
• AI-Enabled Design: Bring AI-first concepts to accelerate outcomes and elevate product experiences.
• Collaborate Deeply: Partner with researchers, content designers, and engineers to refine, test, and deliver iterative solutions.
• Design with Autonomy: Own your work end-to-end, using our Trellis design system for speed, efficiency, and scalability.
• Mentor & Contribute: Support junior designers and help grow HubSpot’s UX culture of craft, feedback, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees