Senior Product Designer, AI

Sprig•San Francisco, CA

45d•$170,000 - $230,000•Hybrid

About The Position

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won't be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products. Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time. Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We're scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world's most innovative companies. If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you. We are hiring a Senior Product Designer to lead design for Sprig's AI-powered product experiences. This includes ownership of features like AI Survey Creator, AI Dynamic Questions, and AI-Powered Analysis. These tools are transforming how product teams gather insights, adapt research in real time, and uncover meaning from large volumes of user feedback. You'll work closely with the AI, product, and engineering teams to shape intelligent workflows that feel intuitive, responsive, and trustworthy. You'll also connect directly with customers to test ideas, gather feedback, and continuously refine the user experience.

Requirements

5 or more years of product design experience at SaaS or data-rich software companies
Portfolio that demonstrates end-to-end ownership, strong UX instincts, and ability to simplify complexity
Comfortable leading your own customer research, testing, and iteration cycles
Skilled in Figma and modern prototyping tools
Collaborative, curious, and excited to explore emerging technology
Strong written and verbal communication skills
Driven to move quickly and take full ownership of your work

Nice To Haves

Experience designing intelligent systems or AI/ML-powered tools is a strong plus

Responsibilities

Lead design for AI-focused features, including survey generation, adaptive follow-up questions, and open-text analysis
Translate complex systems into user-friendly, reliable, and fast experiences
Design interfaces that guide users through new workflows and interactions with confidence
Collaborate closely with product and engineering to define scope and ship quickly
Run customer interviews and usability tests to validate concepts and improve UX
Contribute to Sprig's design system with patterns that support AI use cases
Push design quality across AI surfaces and influence future roadmap direction