Senior Product Design Manager, Payroll

Gusto•Los Angeles, NY

12h•$172,000 - $253,000•Hybrid

About The Position

For the hundreds of thousands of small businesses we serve, our mission starts with one of their most critical responsibilities: paying their team. Getting payroll right isn’t just a feature—it’s the foundation of trust with every business that relies on us. As the Senior Product Design Manager, Payroll, you’ll lead design for one of Gusto’s most complex and business-critical product areas, shaping the future of a product that millions of people rely on for financial stability and personal prosperity. This is a high-impact, high-visibility role with broad scope. You’ll manage a team of designers and set the UX direction for Payroll, partnering closely with Product, Engineering, Research, Data, Ops, Compliance, and others to take on payroll complexity so our customers don’t have to. Your work will include simplifying complex, interconnected workflows, defining a long-term UX vision and rallying others around it, and leading automation and AI initiatives that make the work of paying a team disappear. You’ll also mentor designers, raise the bar for craft across the broader Design team, and contribute to platform standards that help others across Gusto build consistent, high-quality experiences.

Requirements

8–10+ years of product design experience, with at least 3 years in a people management role.
Experience leading design direction across multiple teams and influencing product strategy.
Proven ability to drive alignment, influence cross-functional partners, and represent design in strategic conversations.
Experience working on B2B, B2C, or SaaS products—ideally in complex, regulated domains.
Deep systems thinking, with experience turning complex workflows into clear, scalable, and intuitive experiences.
A portfolio that demonstrates high-quality UX and visual design craft.
Experience contributing to or evolving a design system—components, patterns, interaction models, and visual standards.
Familiarity with AI tools and workflows that support design exploration, prototyping, or process efficiency.
Comfortable operating in ambiguity while balancing long-term vision with short-term execution.
Clear, direct communication and storytelling skills, with the ability to explain decisions and influence partners and stakeholders.
A genuine bond to Gusto’s mission and the needs of small businesses.

Responsibilities

Lead end-to-end design for Payroll, shaping experiences that help small businesses pay their teams properly, on time, and with confidence.
Define and communicate the long-term UX vision for Payroll, and rally multiple teams around it.
Partner with Product, Engineering, Data, Ops and others to set strategy and roadmaps.
Lead AI and automation initiatives that simplify payroll and reduce manual work, without compromising accuracy or trust.
Collaborate with Research and Data to uncover customer insights and translate them into clear, actionable UX priorities.
Influence product and technical roadmaps by advocating for design quality, customer needs, and long-term system health.
Raise the bar for interaction and visual design, ensuring experiences are clear, polished, and robust across edge cases.
Define and scale shared patterns, principles, and standards that promote consistency and help teams progress faster.
Manage and grow a team of designers, providing mentorship, clear direction, and hands-on support across multiple pods.
Ensure payroll integrates seamlessly with other add-ons in Gusto’s People Platform, including Time & Attendance and third-party tools.