Senior Product Consultant, Fleet Management
About The Position
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. We are looking for an experienced and passionate Senior Product Consultant of Fleet Management to join our Site Solutions team working within the Caterpillar’s Customer Solutions Core Regions Division. This role will have responsibility for managing various customer machine fleets. About Customer Solutions Core Regions Division The Customer Solutions Core Regions Division is committed to solving customer challenges that extend beyond purchasing machines and parts. This team, alongside dealers, will engage more closely with customers, to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division will be regionally on the unique needs of customers in core regions, focused on Americas North, Europe, Japan, Australia and New Zealand
Requirements
- Products & Services: Strong knowledge of product/industry/site/safety and regulatory compliance requirements and best practices
- Technical Excellence: Knowledge of equipment management to effectively council on fleet optimization opportunity to maximize site efficiency.
- Customer Focus: Outstanding problem solving and customer solutions orientation
- Relationship Management: Strong leadership and ability to engage and coordinate across multiple functions
- Effective Communications: Effectively communicates across geographically diverse internal, dealer and customer partners.
Nice To Haves
- University degree in engineering or marketing
- Professional experience in commercial or product technical roles with progressively growing responsibilities
- Previous roles requiring direct interactions with the end customer
Responsibilities
- Governance and Issue Resolution
- Condition Monitoring
- Backlog Management
- KPI Management and value tracking
- Fleet/Site Improvement Opportunities
- Travel up to 50% (domestic & international)
Benefits
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
