Senior Product Associate - Learn Experience & Development

JPMorgan Chase & Co. • Columbus, OH

31d

About The Position

As Senior Product Associate in Learn Experience & Development, you will lead the design and delivery of advanced learning solutions powered by large language models (LLMs). You’ll work in a fast-paced environment, proactively driving initiatives, managing stakeholders, and ensuring our learning platforms remain best-in-class. Your strategic mindset and “get it done” attitude will be key to delivering impactful products that support the organization’s growth and transformation.

Requirements

• 3+ years of experience or equivalent expertise in product management, preferably in learning, development, or technology-driven organizations
• Proven success in building and launching AI/LLM-enabled features or products
• Strong stakeholder management and communication skills
• Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery
• Experience with JIRA or similar project management tools
• Data analytics and data literacy skills
• Ability to thrive in a fast-paced, dynamic environment
• Proactive, self-starter with a strategic approach to problem-solving
• Excellent organizational and prioritization skills
• Collaborative and adaptable, with a results-oriented mindset

Nice To Haves

• Experience working across multiple lines of business or large, matrixed organizations
• Familiarity with learning platforms, content management systems, or enterprise technology solutions
• Understanding of AI/LLM technologies and their application in learning and development
• Advanced degree in a relevant field (e.g., Business, Technology, Education)
• Experience with user research, journey mapping, and market analysis
• Demonstrated ability to drive innovation and continuous improvement

Responsibilities

• Lead the strategy, development, and launch of LLM-enabled content generation features for the Learn organization
• Partner with cross-functional teams and stakeholders across multiple lines of business to deliver innovative learning solutions
• Proactively identify opportunities and drive initiatives to completion in a fast-paced environment
• Manage stakeholder relationships, ensuring alignment and effective communication throughout the product lifecycle
• Utilize JIRA for project tracking, backlog management, and workflow optimization
• Develop and maintain a strategic product roadmap informed by user research, data analysis, and market trends
• Write requirements, epics, and user stories to support product development and delivery
• Analyze, track, and evaluate product metrics to ensure delivery against time, cost, and quality targets
• Consider upstream and downstream implications of new product features on the overall learning experience. Support continuous improvement of existing offerings through customer feedback and data-driven insights
• Evangelize the work in partnership with Change and Comms, to promote adoption
• Champion a “get it done” attitude, fostering a culture of accountability and results

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees