Senior Product Associate Workforce Insights Employee Voice

JPMorgan Chase & Co. • Wilmington, DE

23h

About The Position

As a Senior Product Associate in Employee Voice , you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Knowledge of research methods and prior experience creating and administering measurement tools, such as surveys
• Demonstrated ability to manage and manipulate large data sets in Excel is required
• Ability to identify and communicate critical insights through appealing data-driven visualizations (PowerPoint)
• Proficiency in at least one statistical analysis tool (e.g., R, Python)
• Strong analytical, problem solving and project management skills
• Strong attention to detail and strong commitment to accuracy
• An advanced degree in Industrial/Organizational Psychology, Organizational Behavior, Statistics or other Behavioral Science

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Writes the requirements, epics, and user stories to support product development
• Support the implementation of the firmwide Employee Opinion Survey (EOS) and other surveys within the listening strategy
• Partner with Centers of Excellence (COEs) to use existing employee research and to develop new tools/surveys to support their data and information needs
• Serve as subject matter expert/consultant on survey content, administration and analysis/reporting for surveys being conducted across the firm
• Identify opportunities for leveraging survey and other research to find insights on firmwide culture and practices
• Ensure all appropriate data privacy, security and controls requirements are incorporated into all survey processes
• Interpret employee survey and research data, seeking insights to raise to leadership teams and Centers of Excellence (COEs)
• Prepare executive presentations highlighting insights for business leaders
• Partner with the HR CDAO function to maximize the use of the employee data and with other firmwide groups like Communications, Workforce Technology, Data Privacy, DOI as needed
• Work with the HR Advisory community to ensure they are equipped to work with their clients to understand employee data

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level