Senior Product Associate, Fraud - Trust & Security

JPMorgan Chase & Co. • Plano, TX

9d

About The Position

The Fraud Product team helps the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture is about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Product Associate in Trust & Security, you will help shape solutions leading to advancement across the many critical applications in our fraud data ecosystem. You will work with our fraud strategy partners to gather, define data requirements for identifying fraud. You will collaborate with our technology partners to deliver new capabilities for continuing to fight fraud. You will help enable the continuing evolution of our product vision and contribute to building out our roadmaps. While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork and leadership. You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorganChase.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy

Nice To Haves

• Sound proficiency with project tracking and process documentation tools like Confluence, JIRA, and Visio
• Demonstrated ability to interpret and share concepts clearly & unambiguously. Being able to discuss topics with across varied audiences of business & technical resources. Comfortable creating and presenting recommendations to leadership.
• Experience with fraud and digital payments-products.

Responsibilities

• Partners with other Fraud Product Owners, and Fraud strategists on initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities
• Writes the requirements, epics, and user stories to support product development
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Elicit accurate functional and technical requirements and document user epics and stories with supporting acceptance criteria.
• Create test plans, conduct user acceptance testing and track any open defects thru resolution.
• Identify opportunities to improve existing software systems to meet business requirements, working with stakeholders and technology partners. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Support all controls related activities surrounding data use, data management, and data governance.
• Demonstrate teamwork and collaboration in an environment of continuous improvement.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees