Senior Product Associate - Fraud Assessment - Trust & Security

JPMorganChase•Columbus, OH

13d

About The Position

Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact. As a Senior Product Associate, Fraud Assessment in Trust & Security, you will help shape technology solutions that safeguard our customers and the firm. You will collaborate across business and technology teams to deliver high-quality requirements and ensure solutions provide an exceptional client experience. Your work will drive innovation in fraud detection and risk management, making a meaningful difference every day.

Requirements

Bachelor’s degree in engineering, computer science, technology, or related field
3+ years of experience in product, technology, or financial services
Extensive experience in technical business analysis in a related industry
Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging)
Experience with cloud solutions and/or RDBMS
Excellent communication, interpersonal, and analytical skills
Ability to interpret and share concepts clearly with varied audiences
Comfortable creating and presenting recommendations to leadership
Ability to interview stakeholders and quickly understand new concepts
Self-starter with strong problem-solving skills and ability to deliver actionable insights
Proficiency with project tracking and process documentation tools (Confluence, JIRA, Visio)

Nice To Haves

Advanced degree
Experience with fraud risk and originations products
Prior web-based development experience (J2EE, web services, API development, data streaming)
Prior experience in financial or banking institutions, especially with digital or payments-related products

Responsibilities

Partner with product owners, data scientists, and fraud strategists to deliver customer-focused solutions
Support product roadmap and pipeline development and maintenance
Schedule and lead technical elaboration and JAD sessions with stakeholders and technology partners
Gather and translate system requirements into use cases, user stories, and functional specification documents
Define and write API specifications, including request/response data structures (JSON, YAML, Avro, XML)
Create technical process flows, data flow diagrams, swim-lane diagrams, and sequence diagrams
Document user personas and build requirement artifacts and mapping documents
Support internal and functional testing using tools such as Postman or SOAP UI
Work closely with the System User Acceptance Test team to ensure thorough testing of scenarios
Serve as the primary liaison between business, architecture, development, and testing teams
Manage interdependencies between product releases and delivery activities