Senior Product Associate, Branch Expansion

JPMorganChase•Westerville, OH

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Consumer Banking, Geospatial Area Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Excellent numerical, analytical, and strategic problem-solving skills
Expertise knowledge of JIRA and confluence tools, with ability to build dashboard – especially those requiring data structure setup
Experience working with multi-level management and complex organizations and pull data for analysis
Highly collaborative, detail-oriented, and proactive in driving complex initiatives forward
Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management
Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends
Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work with minimal oversight

Nice To Haves

Developed knowledge of the product development life cycle
Full understanding of software development lifecycle best practices
Prior experience working within a real estate domain
Experience with geospatial data and tooling including, but not limited to: ArcGIS, Carto, Wherobots, or QGIS

Responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development; maintains epics and stories in JIRA, evaluating readiness and outcomes, and proceeding with additional iterations, develop and prioritize a product backlog, and lead collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
Works with business application owners and development teams to define business requirements, lead scope definition, drive technical implementation, End-2-End testing, and operational readiness
Supports the development of our product strategy and roadmap
Collects and analyzes metrics on product performance to inform decision-making
Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value