Senior Producer Contract Specialist

Delta Dental Of Missouri•Saint Louis, MO

1d•Hybrid

About The Position

Join Our Team as a Senior Producer Contract Specialist ! Are you ready to lead and optimize producer contracting processes in a dynamic health insurance environment? We're seeking a detail-oriented professional with strong communication and leadership skills to handle complex producer agreements, mentor team members, and drive process improvements. In this hybrid role, you'll collaborate across departments, ensure compliance, and spearhead strategic initiatives that enhance data integrity and workflow efficiency. If you have a passion for problem-solving, regulatory expertise, and thrive in a fast-paced setting, this is your opportunity to make an impact. Apply today and help shape the future of producer contracting! Position Summary The primary responsibility of the Senior Producer Contract Specialist is the onboarding of new producers and the ongoing update and maintenance of producer contract records. This role works closely with producers in the health insurance markets we serve and with a variety of internal teams including sales, account management, finance, and compliance. Accuracy, timeliness, and excellent written and verbal communication skills are critical. The Senior Producer Contract Specialist serves as a subject matter expert for other Producer Contract Specialists and as a point of contact for external parties, particularly for complex situations, such as insurance agency consolidations and/or mergers and acquisitions. The Senior Specialist is responsible for optimizing contract/appointment workflows, training and mentoring other staff members, and identifying and driving improvements in processes and producer data management. A high level of professionalism, problem solving, strategic thinking, and leadership is essential.

Requirements

Bachelor's degree required.
Minimum 5 years of experience in contracting, preferably in insurance, managed care, or healthcare.
Experience in contract analysis and implementation.
Strong understanding of insurance licensing procedures and regulatory compliance.
Advanced proficiency in Microsoft Office, contract management software, and CRM required.
Proven leadership, mentoring, and project management skills.
Exceptional verbal and written communication skills with the ability to influence and collaborate across departments.
Strong analytical and problem-solving abilities with a strategic mindset.
High level of confidentiality, professionalism, and ethical standards.
Ability to manage multiple priorities and lead initiatives independently.
Demonstrated commitment to the company’s core values of integrity, adaptability, service- focused, accountability, curiosity, and community.

Responsibilities

Effectively communicate with existing and prospective producers regarding contract and appointment related matters.
Oversee and ensure timely processing of producer contracts and appointments, including terminations and transitions.
Collaborate with compliance and legal teams to ensure adherence to licensing and appointment regulations.
Serve as the initial point of contact for complex producer contracting and appointment matters, including escalations, mergers, acquisitions, and legal inquiries.
Conduct internal audits of producer contract records.
Ensure readiness for and participate in external audits, as requested.
Mentor and train Producer Contract Specialists.
Lead the development and implementation of best practices for producer onboarding and contract lifecycle management such as:
Initiating cross-functional collaboration as needed to improve internal processes
Identify and initiate efforts to improve producer reporting and analytics
Enhance and ensure producer data integrity across systems
Lead the implementation of key software improvements and/or implementation of new software solutions, as directed
Represent the department in strategic meetings and on special projects, as assigned.