Senior Process Engineer

Echostar Corporation•Littleton, CO

31d

About The Position

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model-combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world.

Requirements

Bachelor's degree from four-year college and university and at least 5 years of equivalent experience
Six Sigma/Lean certification (Black belt at a minimum)
Strong understanding of process tools and methodologies
Ability to lead cross-functional teams to perform process analysis, improvement and implementation on a national scope
Knowledge of process automation tools, GenAI, AI/ML
Experience leading by influence, and success in being a driver of change in an organization
Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus
Self driven with the ability to plan and organize their own work and the team's work around expected deadlines
Extensive knowledge of Microsoft Office and/or Google Suite; SQL, Python or any analytical tool experience a plus
Excellent communication (written and presentation) style; can easily create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels
Demonstrated ability to write technical procedure documents and process flows
Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.

Responsibilities

Designs and implements process improvements to enhance performance, reduce inefficiencies, and support complex cross-functional projects
Leverages data and tools (e.g., Lean Six Sigma) to identify trends, determine root causes, and drive continuous improvement in productivity, quality, and customer experience
Serves as a Subject Matter Expert, mapping processes (BPMN), documenting SOPs, and understanding operational impacts across the business
Develops roadmaps for tools and technologies that improve both customer and internal stakeholder experiences
Leads knowledge sharing by teaching back lessons learned and providing training recommendations to improve team capabilities
Builds strong relationships with peers, stakeholders, and executives while mentoring and coaching team members for ongoing development

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

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