Senior Process Associate, Repair Order Analyst onsite Winfield, KS

Genpact•Richardson, TX

7d•$49,920•Onsite

About The Position

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Repair Order Analyst! In this role, you will be responsible for manage assigned Order transaction types, scan quotes, and other relevant documents. You will also run reports to manage daily work, and give business updates on repair opportunities, open orders, and historical trends. You will be expected to be focused, have great attention to detail, be able to prioritize tasks, and work as a team towards deadlines and task resolution.

Requirements

High School Graduate
Good Writing/Email skills (MS Outlook, MS teams)
Relevant experience
Good Interpersonal, Time Management & Planning skills
Great communication skills – (lead meetings, launch external communications, etc.)
Excellent attention to detail, organizational, and analytical skills.
Ability to work with large volumes of data and documentation while ensuring accuracy and compliance.
Strong communication skills for collaboration with internal teams, lessors, regulators, and customers.
Strong understanding of aircraft engine maintenance programs, life-limited parts tracking, and regulatory requirements.

Nice To Haves

Experience of working on ERP, Order entry, Vendor interactions
Supply Chain Knowledge (Aviation or Repairs are a bonus)
MS Excel, beginner to intermediate
Interactions with Leadership teams internal and customers

Responsibilities

Book all transactions, run reports to manage daily work, and give customer · and business owners’ updates for open orders and historical trends.
Responsible for interface with various levels of the organization for key · updates.
Interact with our vendors to determine the scope of repair required,
Entry data, quote approvals, shipping requirements, and status reports to provide to business platform owners.
Ensure vendors are quoting at contract agreements, approving vendor quotes · provided by Platform Manager’s guidelines, and meeting TAT · commitments.
Communicate missed and/or potential vendor contract commitment misses.
Generate and process weekly Opportunities Report for assigned program(s)
Responsible for interface with various levels of the organization for key · updates.
Build vendor relationships with the assigned vendors to maintain service · levels for pricing and TAT.
Process USM Web App transfers and Purchase Orders following the assigned guidelines provided by the Platform Managers.
Monitor all Orders that are closed/received within scheduled dates or 30 days.
Reporting, special projects, and programs assigned by the business.
Collecting, managing, and scanning required trace paperwork for assigned incoming parts when needed. May required physical walking to the warehouse.
Provide historical Order reports monthly.
Generate weekly Opportunities Report for assigned program team(s)