Senior Privacy Specialist, Trust Fundamentals

Amazon • Arlington, VA

11d

About The Position

Devices and Services Trust, Privacy, and Accessibility (TPA) is responsible for
maintaining and raising the trust bar for Amazon customers across a diverse set
of 30+ Devices and Services (D&S). TPA offers horizontal services for builders
to ensure trust, privacy, and accessibility is built into our products and
services. We also build customer-facing capabilities that provide customers with
control and transparency and reduce privacy risk, while enabling partner teams
to innovate with appropriate guardrails for content moderation, privacy,
accessibility, and trust.

TPA is seeking a Privacy Specialist for to create and own builder-facing privacy
policies and assess privacy controls for Alexa. The ideal candidate should be
detail-oriented, have excellent writing, critical thinking, project and
stakeholder management skills, and experience advising directors, vice
presidents, and senior vice presidents on how to approach novel product privacy
and/or artificial intelligence risks. We’re looking for someone who feels
excited and empowered to create frameworks that solve complex problems to
protect customer privacy at the scale and speed of our business and ensure
consistent, trust-promoting, intuitive, and delightful customer experiences.

This is an inherently cross-functional role where you will work directly with
engineers, product managers, policy and compliance specialists, legal, PR,
marketing, and other Amazon builders to help them identify the need for new or
changed privacy policies and hold them accountable for implementing mechanisms
to enforce them. You will use your privacy expertise and demonstrate your
excellent writing skills and experience driving alignment among diverse
stakeholders. You should be comfortable working in a fast-paced, rapidly
evolving environment with quick turnaround times, rapid iteration and pivots,
and data-driven decision-making.

This role is a part of D&S’s Responsible AI team within TPA. Our team is
dedicated to supporting new members. We have a broad mix of experience levels
and tenures, and are building an environment that celebrates knowledge sharing
and mentorship. We care about your career growth and strive to assign projects
based on what will help each team member develop into a better-rounded
professional enabled to take on increasingly complex tasks as their careers
progress.

Requirements

• Bachelor's degree or equivalent
• Experience managing competing priorities and using metrics to drive business decisions
• 6+ years of privacy compliance experience
• Excellent written, critical thinking, project, and stakeholder management skills
• Ability to translate complex requirements into simple and actionable language
• Ability to thrive in a fast-paced environment with high complexity and ambiguity, many diverse stakeholders, and large volumes of data at scale

Nice To Haves

• J.D., or Master's degree
• Experience influencing senior leaders/stakeholders
• Experience working within a high-growth technology company
• At least 1 International Association of Privacy Professionals (IAPP) Certification
• Experience building, owning, and maturing privacy compliance programs from scratch

Responsibilities

• Develop frameworks to ensure consistent treatment of high privacy risks across D&S products and features
• Create, own, and manage builder-facing privacy policies and standards
• Document privacy controls that enforce customer promise and policy requirements
• Conduct assessments of privacy controls to evaluate their operational effectiveness
• Validate that privacy controls align with our customer promises and internal policies
• Identify gaps in privacy control implementations and recommend corrective actions
• Drive corrective actions to closure, escalating effectively and proactively to senior leaders where needed
• Conduct change management to ensure awareness and implementation of privacy requirements
• Monitor privacy regulations, industry frameworks, and business developments to update privacy requirements as needed
• Assess, monitor, and report the health and performance of privacy requirements implementation

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level