Senior Principal IT Lab Service Engineer, Digital Operations, Hybrid (3 US Location options)

RTX•Andover, MA

17h•Hybrid

About The Position

Senior Principal IT Lab Service Engineer, Unclassified Labs East Team Digital Technology OSCQ Digital Solutions Team Hybrid Position (Some Travel Required) Onsite locations: Andover, MA; Tucson, AZ; or Portsmouth RI At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a Senior Principal Lab Service Engineer, for the Digital Operations Eastern region unclassified labs team, collaborating with a multi-functional team to support fast-paced, critical efforts with unclassified information system capabilities. Success in this role means you can develop, implement and maintain secure, cost-efficient environments across various unclassified programs, IRADs and efforts. Engineering teams rely on your collaboration and guidance to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems. What You Will Do: As a member of the Digital Technology Connected Factory Lab Services team you can expect to have wide exposure to electronic test equipment, industrial cybersecurity, cyber compliance, and engineering automation. Below is a summary of what you can expect your duties to be:

Requirements

Typically requires a University degree or equivalent experience and a minimum of 8 years of prior relevant experience or an Advanced Degree in a related field and a minimum of 5 years' experience.
Experience with at least one the following technologies: Active Directory, WSUS, SCCM, SQL, Remote Desktop Gateway, SSH/SCP.
Experience with administration within Windows and/or Linux OS environments.
Experience implementing networking concepts (e.g. network addressing, IP, DNS, TCP, switches, firewalls, MAC addresses, network protocols, etc.).
U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Organizational skills to include attention to detail, time management and ability to multi-task.
Experience in mentoring others and / or leadership experience.
Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification
Direct working experience with ITAR/EAR, DFARS and/or DoD/RMF
Experience with virtual host solutions (e.g. VMware).
Experience with cloud solution providers (e.g. AWS).
Experience with 3D-printer configuration and support
Experience with MATLAB
Experience with scripting (e.g. PowerShell, bash, Python, …)
Experience with backup and recovery enterprise suites
Experience with analysis, monitoring, and visualization of data from various sources

Responsibilities

Unclassified shared Engineering labs asset integration.
Logical and physical network solution design.
Research and solution development for integration of networked Engineering lab assets with Enterprise Services and Solutions.
Deployment and tactical instance-specific Engineering lab asset integration and support network and system analysis to identify integration challenges and provide solutions.
Maintenance of designs to support basic cyber hygiene of unclassified engineering lab assets.
Solution enablement to remediate IT and OT vulnerabilities.
Coding & scripting to support administrative tasks (not a problem if you don’t have this experience).
Assist with enhancing our cyber compliance documentation and processes.
Coordinating technical and process document reviews.
Participating and leading technical meetings with team members and other program and / or department personnel, representing the organization in functional area matters.
Providing IT systems administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.
Learn daily and apply critical thinking/problem-solving skills to resolve time-sensitive issues.
Travel may be required, on an infrequent basis, to US Domestic Raytheon locations as business needs dictate.