Senior Principal Ecosystem Solution Architect

Atlassian • Austin, TX

61d • Remote

About The Position

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Why Join Us? Shape the future of Atlassian’s ecosystem and platform strategy. Work on high-impact, technically challenging projects with global reach. Collaborate with some of the brightest minds in SaaS, cloud, and developer platforms. Enjoy Atlassian’s flexible, distributed-first work culture and comprehensive benefits. Your Future Team The Ecosystem Solution Architecture (ESA) team is a specialist, external-facing group within Ecosystem R&D. Our mission is to drive customer and partner success in Cloud through targeted Forge enablement. Ecosystem Solution Architects partner with strategic customers, marketplace vendors, global system integrators (GSIs), and internal teams to deliver technical solutions, support cloud migrations, and scale adoption of Atlassian’s cloud platform and APIs.

Requirements

• 10+ years of experience in software development, solution architecture, or technical consulting, with a focus on SaaS platforms and APIs.
• Deep expertise in Atlassian Forge, Atlassian product APIs, and cloud extensibility patterns.
• Proven track record of architecting and delivering complex technical solutions for enterprise customers and partners.
• Experience with customer migrations, cloud adoption, and technical enablement at scale.
• Strong programming skills (e.g., JavaScript/TypeScript, Python) and experience with API integration and cloud services.
• Demonstrated ability to influence product direction and advocate for customer/partner needs.
• Excellent communication and collaboration skills, with experience working across distributed, cross-functional teams.
• Experience mentoring and developing technical talent.

Nice To Haves

• Experience with AI/ML integrations, prompt engineering, or building intelligent agents on SaaS platforms.
• Prior experience working with Atlassian marketplace partners, GSIs, or large-scale partner ecosystems.
• Familiarity with Atlassian’s migration utilities, hybrid SaaS/on-prem deployment models, and security considerations.
• Consulting experience with Fortune 500 enterprise customers.

Responsibilities

• Lead hands-on technical engagements with enterprise customers, marketplace partners, GSIs, and solution partners to accelerate adoption of Forge and Atlassian product APIs.
• Architect and prototype advanced solutions, reference architectures, and reusable enablement content for both internal and external audiences.
• Provide deep technical guidance on Forge, Atlassian APIs, and cloud extensibility, including migrations, AI integrations, and complex partner use cases.
• Influence Atlassian’s platform strategy by representing the voice of customers and partners, identifying gaps, and advocating for enhancements to Forge and product APIs.
• Support field and customer success teams with technical enablement, unblock data center to cloud migrations, and drive seat expansion through solution innovation.
• Collaborate with cross-functional teams (Product, Engineering, Sales, Customer Success, Partnerships) to deliver impactful solutions and drive ecosystem growth.
• Mentor and develop junior team members, fostering a culture of technical excellence and continuous learning.
• Stay at the forefront of AI, cloud, and SaaS trends, piloting new approaches and scaling successful patterns across the global field organization.
• Engaging with VIP enterprise customers and partners to migrate complex customer workloads to Cloud and expand existing cloud customers to new use-cases through Forge enablement.
• Partnering with GSIs and strategic partners on development of novel solutions using the Forge platform.
• Driving technical architecture and partner engagement motions for strategic SaaS partnerships and new partner recruitment.
• Delivering solution architectures and reusable content to scale ecosystem enablement.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees