Senior Principal Consultant- Salesforce Project Manager
About The Position
Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is anâ¯advanced technology services and solutions company that deliversâ¯lastingâ¯value for leading enterprisesâ¯globally.â¯Through ourâ¯deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.â¯Powered by curiosity, courage, and innovation,â¯our teamsâ¯implementâ¯data, technology, and AIâ¯toâ¯create tomorrow, today.â¯Get to know us atâ¯genpact.comâ¯and onâ¯LinkedIn,â¯X,â¯YouTube, andâ¯Facebook. Inviting applications for the role of⯠Senior Principal Consultant- Salesforce Project Manager The Salesforce Project Manager leads the planning, execution, and delivery of Salesforce initiatives, bridging the gap between business needs and technical execution. This role requires deep expertise in the Salesforce platform, project management methodologies, and stakeholder communication
Requirements
- B.E or B.Tech or MCA
- Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, and FSL
- Proficiency in Apex, Lightning Components, APIs, and integration tools
- Experience with Agile/Scrum and Waterfall methodologies
- Familiarity with Jira, Confluence, Git, CI/CD, and DevOps practices
- Strong ability to manage stakeholders and lead cross-functional teams
- PMP, PMI-ACP, or Salesforce certifications preferred
Nice To Haves
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Experience with Salesforce integrations using MuleSoft or other middleware
- Background in enterprise architecture or digital transformation projects
Responsibilities
- Requirement Gathering: Collaborate with stakeholders to capture business needs and translate them into technical specifications
- Solution Design: Architect scalable Salesforce solutions using custom objects, workflows, integrations, and automation tools
- Project Planning: Develop detailed project plans with timelines, milestones, and resource allocation strategies
- Team Leadership: Manage cross-functional teams including developers, admins, testers, and analysts
- Technical Oversight: Review designs, code, and configurations to ensure alignment with Salesforce best practices
- Agile Execution: Facilitate Agile ceremonies like sprint planning, retrospectives, and backlog grooming
- Stakeholder Communication: Provide regular updates on project status, risks, and deliverables to internal and external stakeholders
- Quality Assurance: Oversee testing and validation processes to ensure defect-free deployments
- Post-Implementation Support: Deliver training and support to end users, ensuring adoption and issue resolution
Benefits
- Lead AI-first transformation - Build and scale AI solutions that redefine industries
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Administrative and Support Services
Number of Employees
5,001-10,000 employees
