Senior Principal Consultant- Salesforce Project Manager

Genpact LTD•New York, NY

46d•$80,000 - $100,000

About The Position

The Salesforce Project Manager leads the planning, execution, and delivery of Salesforce initiatives, bridging the gap between business needs and technical execution. This role requires deep expertise in the Salesforce platform, project management methodologies, and stakeholder communication

Requirements

B.E or B.Tech or MCA
Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, and FSL
Proficiency in Apex, Lightning Components, APIs, and integration tools
Experience with Agile/Scrum and Waterfall methodologies
Familiarity with Jira, Confluence, Git, CI/CD, and DevOps practices
Strong ability to manage stakeholders and lead cross-functional teams
PMP, PMI-ACP, or Salesforce certifications preferred

Nice To Haves

Bachelor's or Master's degree in Computer Science, Engineering, or related field
Experience with Salesforce integrations using MuleSoft or other middleware
Background in enterprise architecture or digital transformation projects

Responsibilities

Requirement Gathering: Collaborate with stakeholders to capture business needs and translate them into technical specifications
Solution Design: Architect scalable Salesforce solutions using custom objects, workflows, integrations, and automation tools
Project Planning: Develop detailed project plans with timelines, milestones, and resource allocation strategies
Team Leadership: Manage cross-functional teams including developers, admins, testers, and analysts
Technical Oversight: Review designs, code, and configurations to ensure alignment with Salesforce best practices
Agile Execution: Facilitate Agile ceremonies like sprint planning, retrospectives, and backlog grooming
Stakeholder Communication: Provide regular updates on project status, risks, and deliverables to internal and external stakeholders
Quality Assurance: Oversee testing and validation processes to ensure defect-free deployments
Post-Implementation Support: Deliver training and support to end users, ensuring adoption and issue resolution

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