Senior Practice Manager - CCP Bethel Park and Peter's Township

UPMC•Pittsburgh, PA

About The Position

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Senior Practice Manager to support the offices in Bethel Park and Peter's Township. Healthcare management experience preferred. Purpose: Manage all operational aspects of the practice sites to ensure quality patient care.

Requirements

Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience.
Associate's Degree + 3 years healthcare experience and 3 years of management experience.
High School Diploma + 5 years healthcare experience and 5 years of management experience.
Act 31, Act 33, Act 34, Act 73 with renewal

Nice To Haves

Healthcare management experience preferred.

Responsibilities

Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
Supervise and oversee practice budgets.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Serve as liaison to various UPMC departments and resources.
Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
Develop strategic plans for practices.
Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
Ensure compliance with all UPMC policies and procedures.
Communicate effectively with staff, physicians and peers through oral and written communications.
Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
Assist in physician relations as necessary.
Maintain knowledge initiatives as it relates to the operation of the practices.
Oversee and assist in the recruitment of staff and new practices.
Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.